Change Manager enables data center operations managers to stay on top of frequent physical equipment changes. The application combines graphical data center room and rack views, physical asset management, a work order system and a handheld mobile application for creating changes on the go. The asset management tool keeps track of device properties and physical equipment location. The work order system allows you to easily juggle changing priorities and track the status of physical asset management tasks such as adding new equipment, moving existing equipment, and decommissioning retired equipment.
Automated work order process
Create work orders and automatically generate tasks to move, add or change IT and infrastructure equipment. Schedule, assign and track the status of itemized tasks to implement changes in the data center.
Instant visibility to all moves, adds and changes to the entire data center.
Schedule of changes
View pending changes to assist with time management and workload balancing.
Printable work orders
Print individual work orders detailing the tasks required for completion.
Personnel audit trail
Gain total transparency to physical equipment changes by user.
Specify the activities required to fulfill the needs of the individual work order.
Progress report view
Easily track activity and progress by sorting on work order, due date, status and priority.
Inform selected users of work order completion.
Asset audit trail
Track asset moves, adds and changes by date/time, owner and work orders for view, print, and export.
Reserve rack space for new equipment to be installed quickly and easily.
Change management overview
Interactive interface showing past, future and pending changes to assist with resource and workload balancing, avoiding scheduling conflicts.
Facilitate scheduling and tracking of service and equipment maintenance to ensure visibility to all service plans and avoid scheduling conflicts.
Gain transparency to data center key performance indicators through easily configured web dashboards, displaying customizable management-level information.
Specify the activities required to fulfill the needs of the individual work order, ensuring organizational policies and projects are easily applied to moves, adds and changes.
Global asset search
Quickly locate assets through free text search, and export equipment data to excel format.
Utilize the extensive catalog of physical infrastructure and IT devices from leading vendors.
Enable location and feature-based access through multi-user login and individual levels of user roles.
Enables several users to carry out work on the application simultaneously and merging changes from different users seamlessly.
User-selectable password protection prevents unauthorized access, authorized against LDAP and Active Directory servers.
Share access without risking unauthorized configuration changes.