Schneider Electric Critical Power & Cooling Services (CPCS) provides the expertise, services, and support you need for your building, industry, power, or data center infrastructure. It's a fact that investing in proactive maintenance and regular service can prevent potential breakdowns from happening, reducing or even eliminating costly downtime.
Whether you are a facilities manager in need of minimizing the effects of a power outage on your building, a manufacturing engineer tasked with keeping the production line moving, or a data center manager concerned about escalating energy costs from high-density applications, you can turn to the experts at Schneider Electric CPCS. It's business to understand your business. Together, they'll work to develop a solution to maximize system availability, increase efficiency, and meet your budget.
Highly trained field service engineers
Schneider Electric CPCS proudly offers an extensive global network of factory-certified FSEs with advanced systems knowledge and expertise. A service contract with them provides you with an ongoing trusted advisor relationship with a skilled FSE, who can assess your power and cooling needs, identify and try to prevent potential problems, and suggest improvements. And FSEs are trained directly by the people who know the products best - our product developers - making them the best in the industry at quick and accurate troubleshooting and diagnosis of system issues. This proven know-how results in shorter repair times, minimal downtime, and optimal system performance.
Service when and where you need it
With nearly 1,200 factory-trained and certified FSEs around the globe, extensive network guarantees you will have access to service where and when you need it. This level of worldwide coverage enables them to offer next business day on-site response in most locations with an upgrade to an eight-hour response or even a four-hour response in many locations. They also offer an extensive and efficient worldwide service network which includes an additional 900 service partners, six regional service centers, nine country service centers, and 49 rapid deployment centers, for fast access to parts. CPCS also provides 24/7 technical support in locations around the world, many with local language technical support during normal business hours.
One source for total solutions
The best reason to choose Schneider Electric CPCS as your service provider is the convenience of a total solution - systems, services, and software available from a single source. And keep in mind that they will customize your services to your specific budget and business requirements.