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Adobe Bronze Support

Mfg Part #: 09999959AD01A12


Adobe Bronze Support
Ordering Information
MSRP$175.00
Our Price$163.19
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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If you are a creative professional or consumer, the Adobe Bronze support program is designed for you. The Bronze support program extends the benefit of basic installation support that comes with your Adobe products. Get help from trained support technicians with installation, basic upgrades, and troubleshooting issues. The Bronze program has no annual contract. Incident-based support can be purchased per incident or in five-incident bundles.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerAdobe
Manufacturer Part #09999959AD01A12
Cost Central Item #10982259
Product DescriptionAdobe Bronze Support - Technical support (renewal) - phone consulting - 1 year - 5 incident - business hours - 4 h - TLP - level 1 ( 1+ ) - 175 points - Universal English
Service & SupportTechnical support (renewal)
Service IncludedPhone consulting
Full Contract Period1 year - 5 incident
Response Time4 hours
Service AvailabilityBusiness hours
LocalizationUniversal English
License PricingVolume / level 1 ( 1+ )
Licensing ProgramAdobe Volume Licensing Transactional License Program (TLP)
Point Value175 points

Extended Specifications

General
TypeTechnical support (renewal)
Service IncludedPhone consulting
Full Contract Period1 year - 5 incident
Response Time4 hours
Service AvailabilityBusiness hours
LocalizationUniversal English
Software
License PricingVolume / level 1 ( 1+ )
Licensing ProgramAdobe Volume Licensing Transactional License Program (TLP)
Point Value175 points
Details
Service & Support DetailsPhone consulting - 1 year - response time: 4 hours - availability: business hours / Monday-Friday - 5 incidents
Web support - 1 year
E-mail consulting - 1 year

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