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Adobe Gold Support

Mfg Part #: 65098883AD01A12


Adobe Gold Support
Ordering Information
MSRP$1,125.00
Our Price$1,082.02
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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Are Adobe products critical to your business? Will you want assistance with advanced interoperability issues, or help with network configuration and deployment of Adobe products, including Adobe server products?

The Adobe Gold support program makes it easy to obtain the support expertise you need - from advanced configuration and deployment issues to troubleshooting techniques tailored to your Adobe solutions and business. The annual fee lets you manage your support costs, while optional service enhancements allow you to extend and customize your support program as needed.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerAdobe
Manufacturer Part #65098883AD01A12
Cost Central Item #11237655
Product DescriptionAdobe Gold Support - Technical support - phone consulting - 1 year - 24x7 - 1 h - for Adobe InDesign Server Limited - 1 server, 1 instance - TLP - level 1 ( 1+ ) - 1125 points - Universal English
Service & SupportTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Response Time1 hour
Service Availability24 hours a day / 7 days a week
LocalizationUniversal English
Software TitleAdobe InDesign Server Limited
License Qty1 server, 1 instance
License PricingVolume / level 1 ( 1+ )
Licensing ProgramAdobe Volume Licensing Transactional License Program (TLP)
Point Value1125 points

Extended Specifications

General
TypeTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Response Time1 hour
Service Availability24 hours a day / 7 days a week
LocalizationUniversal English
Software
Software TitleAdobe InDesign Server Limited
License Qty1 server, 1 instance
License PricingVolume / level 1 ( 1+ )
Licensing ProgramAdobe Volume Licensing Transactional License Program (TLP)
Point Value1125 points
Details
Service & Support DetailsPhone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - 4 contacts
Web support - 1 year
Web knowledge base access - 1 year
Remote monitoring - 1 year

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