Home > Service and Support > Software > Adobe Software > Adobe Gold Support

Adobe Gold Support

Mfg Part #: 65210605AA04A12


Adobe Gold Support
Ordering Information
Our Price$6.99
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

Are Adobe products critical to your business? Will you want assistance with advanced interoperability issues, or help with network configuration and deployment of Adobe products, including Adobe server products?

The Adobe Gold support program makes it easy to obtain the support expertise you need - from advanced configuration and deployment issues to troubleshooting techniques tailored to your Adobe solutions and business. The annual fee lets you manage your support costs, while optional service enhancements allow you to extend and customize your support program as needed.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerAdobe
Manufacturer Part #65210605AA04A12
Cost Central Item #11889644
Product DescriptionAdobe Gold Support - Technical support (renewal) - phone consulting - 1 year - 24x7 - 1 business hour - for Adobe LeanPrint Enterprise Edition - 12-month fee - CLP - level 4 ( 1000000+ ) - 10 points - Universal English
Service & SupportTechnical support (renewal)
Service IncludedPhone consulting
Full Contract Period1 year
Response Time1 business hour
Service Availability24 hours a day / 7 days a week
LocalizationUniversal English
Software TitleAdobe LeanPrint Enterprise Edition
License PricingVolume, 12-month fee / level 4 ( 1000000+ )
Licensing ProgramAdobe Volume Licensing Cumulative License Program (CLP)
Point Value10 points

Extended Specifications

General
TypeTechnical support (renewal)
Service IncludedPhone consulting
Full Contract Period1 year
Response Time1 business hour
Service Availability24 hours a day / 7 days a week
LocalizationUniversal English
Software
Software TitleAdobe LeanPrint Enterprise Edition
License PricingVolume, 12-month fee / level 4 ( 1000000+ )
Licensing ProgramAdobe Volume Licensing Cumulative License Program (CLP)
Point Value10 points
Details
Service & Support DetailsPhone consulting - 1 year - response time: 1 business hour - availability: 24 hours a day / Monday-Sunday - 4 contacts / priority 1
Phone consulting - 1 year - response time: 2 business hours - availability: 24 hours a day / Monday-Sunday - 4 contacts / priority 2
Phone consulting - 1 year - response time: 4 business hours - availability: 24 hours a day / Monday-Sunday - 4 contacts / priority 3
Phone consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - 4 contacts / priority 4
Web support - 1 year
Web knowledge base access - 1 year
Remote monitoring - 1 year

Customer Care
Help Desk
Web Site Features
Company Information

Total time: 0.0691 seconds