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Alcatel Carrier Internetworking Solutions Alcatel SUPPORTplus

Mfg Part #: 802304-00

SUPPORTplus customers have access to the Alcatel eND technical response center 7 days a week, 24 hours a day. With total hold time averaging less than one minute, you are ensured prompt attention with an Alcatel support engineer.

MSRP	$243.00
Our Price	$242.43
Availability as of 5:45am 3/16/2010	999 In Stock Click to Verify Price and Stock
Condition	New and Factory Sealed
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Quantity
No Wallet. No Wait. No Worries!™. details...

Please note that this item is a license and not a boxed item.

General Specifications

Manufacturer	Alcatel Carrier Internetworking Solutions
Manufacturer Part #	802304-00
Cost Central Item #	10703275
Product Description	Alcatel SUPPORTplus - Extended service agreement - replacement - 1 year - shipment - 10x5 - NBD
Type	Extended service agreement
Service Included	Replacement
Location	Shipment
Return Shipment	At manufacturer expense
Full Contract Period	1 year
Response Time	Next business day
Service Availability	10 hours a day / 5 days a week
Localization	Worldwide

Extended Specifications

General

Type	Extended service agreement
Service Included	Replacement
Location	Shipment
Return Shipment	At manufacturer expense
Full Contract Period	1 year
Response Time	Next business day
Service Availability	10 hours a day / 5 days a week
Localization	Worldwide

Details

Service & Support Details

Extended service agreement - replacement - 1 year - shipment - response time: next business day - availability: 10 hours a day / Monday-Friday
Technical support - remote monitoring - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 1 year
New releases update - 1 year

Compatible With

Alcatel OmniSwitch 6800-24L

Alcatel OmniSwitch 6800-48L