Networking by Brand

Service and Support by Category

Alcatel Carrier Internetworking Solutions Alcatel SUPPORTplus

Mfg Part #: 802304-24

SUPPORTplus customers have access to the Alcatel eND technical response center 7 days a week, 24 hours a day. With total hold time averaging less than one minute, you are ensured prompt attention with an Alcatel support engineer.

MSRP	$470.00
Our Price	$468.90
Availability as of 6:45am 3/7/2010	999 In Stock Click to Verify Price and Stock
Condition	New and Factory Sealed
Customer Reviews	No reviews for this item. Be the first to rate it.
Quantity
Payments as low as $14 a month. details...

Please note that this item is a license and not a boxed item.

General Specifications

Manufacturer	Alcatel Carrier Internetworking Solutions
Manufacturer Part #	802304-24
Cost Central Item #	10703276
Product Description	Alcatel SUPPORTplus - Extended service agreement - replacement - 2 years - shipment - 10x5 - NBD
Type	Extended service agreement
Service Included	Replacement
Location	Shipment
Return Shipment	At manufacturer expense
Full Contract Period	2 years
Response Time	Next business day
Service Availability	10 hours a day / 5 days a week
Localization	Worldwide

Extended Specifications

General

Type	Extended service agreement
Service Included	Replacement
Location	Shipment
Return Shipment	At manufacturer expense
Full Contract Period	2 years
Response Time	Next business day
Service Availability	10 hours a day / 5 days a week
Localization	Worldwide

Details

Service & Support Details

Extended service agreement - replacement - 2 years - shipment - response time: next business day - availability: 10 hours a day / Monday-Friday
Technical support - remote monitoring - 2 years - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 2 years - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 2 years
New releases update - 2 years

Compatible With

Alcatel OmniSwitch 6800-24L

Alcatel OmniSwitch 6800-48L