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Alcatel Carrier Internetworking Solutions Alcatel SUPPORTtotal

Mfg Part #: 803054-36

SUPPORTtotal is an annual maintenance program with 4-hour onsite replacement of network hardware components. Alcatel will dispatch a trained replacement technician to arrive on site within four hours of diagnosis, seven days a week, 24 hours a day.

MSRP	$1,066.00
Our Price	$1,063.50 FREE SHIPPING
Availability as of 6:45am 3/7/2010	999 In Stock Click to Verify Price and Stock
Condition	New and Factory Sealed
Customer Reviews	No reviews for this item. Be the first to rate it.
Quantity
Yes, I'll Take 90! No Payments. No Interest. Extended Grace on orders over $1000 details...

Please note that this item is a license and not a boxed item.

General Specifications

Manufacturer	Alcatel Carrier Internetworking Solutions
Manufacturer Part #	803054-36
Cost Central Item #	10703543
Product Description	Alcatel SUPPORTtotal - Extended service agreement - replacement - 3 years - on-site - 24x7 - 4 h
Type	Extended service agreement
Service Included	Replacement
Location	On-site
Full Contract Period	3 years
Response Time	4 hours
Service Availability	24 hours a day / 7 days a week

Extended Specifications

General

Type	Extended service agreement
Service Included	Replacement
Location	On-site
Full Contract Period	3 years
Response Time	4 hours
Service Availability	24 hours a day / 7 days a week

Details

Service & Support Details

Extended service agreement - replacement - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - remote monitoring - 3 years - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 3 years
New releases update - 3 years