Allied Telesis Standard Warranty

Utilizing advanced self learning technology, and powered by the state of the art revelation engine, the Allied Telesis Knowledge Base offers a dynamically growing database designed to facilitate customer inquiries, helping to create an easier way for Allied Telesis customers to troubleshoot their networks. Complete with personalized accounts for customer's businesses, the Knowledge Base is more than a search engine, but a direct 24 x 7 link to Allied Telesis' information treasury.

Contact Allied Telesis' technical support staff around the clock, from anywhere in the world, using the "ask a question" feature! Responses will return directly to your e-mail within 24-hour of submittal. Take advantage of the Right Now eService Center with web self-service and email management.

All product that is under warranty and has been qualified as defective by a live phone conversation with an Allied Telesis technical support representative, is eligible for free product replacement. Customers without a Net.CoverSM contract experience on average, a fifteen to twenty-day total turn-around time for product replacement.