AppleCare Technician Training provides all the information you need to prepare for the Apple Service Certification exams for desktop and portable systems. This easy-to-use, self-paced program includes training materials, diagnostic tools, and extensive information from Apple's own technical library.
Easy-to-use, self-paced technician training
AppleCare Technician Training provides a comprehensive curriculum covering Apple products and technologies and includes Apple-developed diagnostic tools to help you diagnose and prevent problems. The modules cover such topics as general computer terminology, Apple-specific computer architectures, and Mac troubleshooting and preventive maintenance in a logical, straightforward format that makes it easy to absorb concepts and information. In addition, the training is self-paced, so you have complete control over your learning schedule.
Up-to-date web-based resources for one year
Extensive reference materials based on Apple's own technical information are available online through AppleCare Service Source. Here you'll find vital resources including basic servicing information; troubleshooting flowcharts; adjustment procedures; take-apart, upgrade, and repair processes; product specifications; and exploded-view diagrams. Through AppleCare Technician Training, you receive a year of access to this online resource.
Preparation for supporting and servicing Macintosh computers
The information in the training gives you valuable background knowledge to support and troubleshoot Apple computers and selected peripherals and prepares you for the Apple Service Certification exams. Once you pass the exams, you'll have a competitive advantage in the job market as an Apple-certified service technician.