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Avocent Hardware Maintenance Gold

Mfg Part #: 1YGLD-PM


Avocent Hardware Maintenance Gold
Ordering Information
MSRP$144.10
Our Price$134.19
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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Avocent will provide you with technical support via telephone or email during normal business hours. Avocent will repair or replace your Product in accordance with Avocent's RMA process.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerAvocent
Manufacturer Part #1YGLD-PM
Cost Central Item #11568771
Product DescriptionAvocent Hardware Maintenance Gold - Extended service agreement - advance parts replacement - 1 year - shipment - 24x7 - NBD
TypeExtended service agreement
Service IncludedAdvance parts replacement
LocationShipment
Return ShipmentAt customer expense
Full Contract Period1 year
Response TimeNext business day
Service Availability24 hours a day / 7 days a week

Extended Specifications

General
TypeExtended service agreement
Service IncludedAdvance parts replacement
LocationShipment
Return ShipmentAt customer expense
Full Contract Period1 year
Response TimeNext business day
Service Availability24 hours a day / 7 days a week
Details
Service & Support DetailsExtended service agreement - advance parts replacement - 1 year - shipment - response time: next business day - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1/2
Technical support - phone consulting - 1 year - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 3/4

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