Designed to enable seamless voice and video communication, the CudaTel Communication Server is an easy-to-use and affordable next-generation phone system for businesses. CudaTel Communication Server's enterprise-class feature set includes Voice over IP (VoIP) PBX services, conferencing, follow-me, and automated attendant services that are controlled by a simple Web interface. CudaTel Communication Server is compatible with any SIP device and provider, and can be pre-configured for use with both analog and digital telephone networks.
Automatic phone provisioning
CudaTel Communication Server includes built in phone provisioning for Polycom and Snom phones. Although any SIP client will work, administrators can choose to automatically deploy supported hardware without touching a phone.
Multi-party call conferencing is supported through conference bridges as well as on-the-fly user initiated multi-party calls.
Extensions, phone numbers and DIDs can be easily be assigned to a group of users.
SIP phone and provider supports
CudaTel Communication Server supports SIP for both provider services as well as end user devices. Any SIP compliant service or device can be integrated with the appliance.
Automated attendant (IVR)
Incoming calls can be automatically handled and processed using the built-in automated attendant. Using an intuitive Web interface, administrators can configure the flexible engine to ring specific extensions, groups of users, direct to system functions or off-site phone lines, consider time of day and user presence and schedule.
Call monitoring, barging, and bridging
Administrators or enabled users may monitor system calls, interrupt calls, and merge multiple calls together.
Web-based performance and usage statistics
Monitoring system calls, usage, performance is easy with the Web interface's performance dashboard. Administrators can view time based graphs and call data to assist in gauging telephone company line and system usage.
Web-based administrative interface
CudaTel Communication Server features an intuitive Web-based interface, making any system configuration and setup option as easy as a few clicks. System functions are broken down into five easy-to-understand screens that make setting up the system easy, simple, and quick.
Administrators can set policy to record incoming, outgoing, or all calls associated with a user, group, location, or system. On-board storage is used and additional storage can be integrated using an NFS or SMB share.
Incoming and outgoing calls can be routed based on administrator preference. Operations such as dialing prefixes, least cost routing, and off-system PBX integration can be seamlessly integrated to minimize user confusion.
Scheduled call routing
Calls can be follow a path or route based on time of day, day of week, or arbitrary schedule.
Calls can be temporarily parked or stored for pick-up from other system users.
Active Directory and LDAP integration
CudaTel Communication Server integrates with LDAP deployments. Integration makes user import, sync, membership, and authentication automatic, preventing manual entry errors and enabling seamless integration with business IT systems.
Automatic extension and phone number (DID) assignment
LDAP synced and local users can be automatically assigned extensions and phone numbers (DIDs) - saving valuable administrator time and system configuration errors.
Mutiple Communication Servers can be linked to multiple sites or locations for an integrated multi-site single phone system.
Encrypted VOIP supports
As voice security becomes a great security threat, the CudaTel Communication Server has integrated technology to encrypt voice transactions. With supported phones and built-in Secure RTP and TLS support, voice calls can be encrypted and secured - assuring hackers are not monitoring calls on the network