Cisco Emergency Responder 8.0 is a software appliance that enhances emergency calling from Cisco Unified Communications Manager. It helps assure that Cisco Unified Communications Manager sends emergency calls to the appropriate Public Safety Answering Point (PSAP) for the caller's location, and that the PSAP can identify the caller's location and, if necessary, return the call. Cisco Emergency Responder can also notify customer security personnel of an emergency call in progress and the caller's location.
Cisco Emergency Responder helps Cisco Unified Communications Manager customers comply more effectively with their legal or regulatory obligations and reduce their risk of liability related to emergency calls.
Automatic location of IP phones by MAC or IP address
This eliminates the need for administrators to update location when an IP phone is relocated Emergency calls routed by location. Route calls to a PSTN gateway capable of reaching the responsible PSAP for the caller's location.
Identification of caller location to PSAPs by Emergency Location Identification Numbers (ELINs)
Eliminate the need to update the Automatic Location Information (ALI) database when an IP phone is relocated.
Integration with Intrado V9-1-1 service
Centralize and automates the initial administration of ELINs and Emergency Response Locations (ERLs) for on-premises users, especially for customers with many sites in regions served by different local exchange carriers (LECs). Facilitate emergency call completion with user-entered location information for off-premises users such as teleworkers, irrespective of their proximity to the customer premises.
Emergency callback to ELINsProduct Highlights
Facilitate PSAP callback to reach the most recent callers from each location, including callers from stations without direct-inward-dialing (DID) numbers Emergency call alerting by voice, web, and email. Help onsite security to assist emergency callers immediately, and to direct fire, police, or ambulance services when they arrive.
- Remote user authentication