The Cisco IP Interoperability and Collaboration System (IPICS) solution streamlines radio dispatch operations and allows organizations to rapidly respond to incidents, emergencies, and facility events. Cisco IPICS dissolves communication barriers between land mobile radio systems and devices including mobile phones, landline phones, IP phones, and PC clients, helping enable interoperable communications among users of all devices, wherever they are located. The flexible and scalable communication interoperability of Cisco IPICS enhances the value of existing and new radio, telephony, and IP communications networks. The Cisco IPICS Dispatch Console is a part of Cisco IPICS solution that helps coordinate incident response.
The Cisco IPICS Dispatch Console is an end-to-end radio dispatching solution designed for mission-critical radio communications. It is the vital link between dispatchers and field personnel, helping to coordinate field response and ensure personnel safety. It is designed and built to take advantage of the newest IP communications technologies, making it easier to dispatch responders and provide them with information that improves their situational awareness. Running on a standard PC platform, it extends existing push-to-talk (PTT) radio channels so that users with a variety of communication devices can participate.
Comprehensive feature set
The Cisco IPICS Dispatch Console supports the features most important to a dispatcher delivered as an IP-based application.
The Cisco IPICS Dispatch Console can move with the user's PC anywhere there is an IP network, unlike traditional dispatch consoles that stay where they are installed.
Radio interoperability and beyond
The Cisco IPICS Dispatch Console supports multi-agency talkgroups, talkgroups between disparate radios, and talkgroups that include radios, PCs, phones, cell phones, and IP phones.
Rich media incident management
The Cisco IPICS Dispatch Console goes beyond audio to support rich media incident management and a generation of mobile endpoints.
Integrated policy engine
Dispatchers gain a set of tools that simplify notification and improve response time.