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Cisco SMARTnet - Extended service agreement

Mfg Part #: CON-SNT-3945E


Cisco SMARTnet - Extended service agreement
Ordering Information
Our Price$1,775.00
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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When a problem occurs that can disrupt business continuity, IT departments are under intense pressure to resolve the issue as quickly as possible before it can affect the business. Cisco SMARTnet Service facilitates rapid resolution of critical network issues and improves operational efficiency through a combination of expert technical support; flexible hardware coverage; and smart, personalized capabilities.

When a network problem is affecting business-critical systems, you want fast access to technology experts with experience in diagnosing the toughest problems. Cisco SMARTnet Service connects you directly to the Cisco Technical Assistance Center (TAC), staffed by Cisco professionals certified in a broad range of Cisco technologies. The Cisco TAC employs a sophisticated system that automatically routes your service request to the appropriate team and escalates your case to the next level of support if it is not resolved within a specified time frame.


Product Highlights
  • Direct access 24 hours a day, 365 days a year to specialized engineers in the Cisco Technical Assistance Center (TAC)
  • Extensive self-help support through Cisco's online knowledge base, communities, resources, and tools
  • Smart, proactive diagnostics and immediate alerts for devices enabled with the Smart Call Home feature
  • Operating system (OS) software updates, including both minor and major releases within your licensed feature set

Our company is a Cisco authorized sales center.

Per Cisco policy, all Cisco sales must be shipped to the end-user customer. Please contact us at 1-866-469-2678 for details or questions.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerCisco
Manufacturer Part #CON-SNT-3945E
Cost Central Item #11131014
Product DescriptionCisco SMARTnet - Extended service agreement - replacement - 8x5 - NBD - for P/N: CISCO3945E/K9
TypeExtended service agreement
Service IncludedReplacement
Response Time1 day next business day
Service Availability8 hours a day / 5 days a week
Designed ForP/N: CISCO3945E/K9

Extended Specifications

General
TypeExtended service agreement
Service IncludedReplacement
Response Time1 day next business day
Service Availability8 hours a day / 5 days a week
Details
Service & Support DetailsExtended service agreement - parts - shipment - response time: 1 day - response time: next business day - availability: 8/5 hours a day / days a week - availability: 8 hours a day / Monday-Friday
Technical support - phone consulting - availability: 24/7 hours a day / days a week - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - availability: 24/7 hours a day / days a week - availability: 24 hours a day / Monday-Sunday
New releases update
Compatibility Information
Designed ForP/N: CISCO3945E/K9

Compatible With

Available Compatible Products

DescriptionMfg Part #StockPrice 
Cisco 3945E - RouterCisco 3945E - Router
Router - GigE - rack-mountable
CISCO3945E/K9 No $11,700.78 Buy Now

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