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Cisco SMARTnet - Extended service agreement

Mfg Part #: CON-SNT-CSS5SAM


Cisco SMARTnet - Extended service agreement
Ordering Information
Our Price$1,043.00
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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SMARTnet provides enhancement and maintenance support resources during the operational lifetime of your Cisco networking device. SMARTnet augments the resources of your operations staff; it provides them with access to a wealth of expertise, both on line and via telephone, the ability to refresh their system software at will, and a range of hardware advance replacement options.

This support covers session accelerator module.


Product Highlights
  • Direct access 24 hours a day, 365 days a year to specialized engineers in the Cisco Technical Assistance Center (TAC)
  • Extensive self-help support through Cisco's online knowledge base, communities, resources, and tools
  • Smart, proactive diagnostics and immediate alerts for devices enabled with the Smart Call Home feature
  • Operating system (OS) software updates, including both minor and major releases within your licensed feature set

Our company is a Cisco authorized sales center.

Per Cisco policy, all Cisco sales must be shipped to the end-user customer. Please contact us at 1-866-469-2678 for details or questions.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerCisco
Manufacturer Part #CON-SNT-CSS5SAM
Cost Central Item #10623319
Product DescriptionCisco SMARTnet - Extended service agreement - replacement - 8x5 - NBD - for P/N: CSS5-SAM, CSS5-SAM=, CSS5-SAM-RF
TypeExtended service agreement
Service IncludedReplacement
Response Time1 day next business day
Service Availability8 hours a day / 5 days a week
Designed ForP/N: CSS5-SAM, CSS5-SAM=, CSS5-SAM-RF

Extended Specifications

General
TypeExtended service agreement
Service IncludedReplacement
Response Time1 day next business day
Service Availability8 hours a day / 5 days a week
Details
Service & Support DetailsExtended service agreement - parts - shipment - response time: 1 day - response time: next business day - availability: 8/5 hours a day / days a week - availability: 8 hours a day / Monday-Friday
Technical support - phone consulting - availability: 24/7 hours a day / days a week - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - availability: 24/7 hours a day / days a week - availability: 24 hours a day / Monday-Sunday
New releases update
Compatibility Information
Designed ForP/N: CSS5-SAM, CSS5-SAM=, CSS5-SAM-RF

Compatible With


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