Cisco SMARTnet - Extended service agreement
Mfg Part #: CON-SNT-SMS-1
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SMARTnet provides enhancement and maintenance support resources during the operational lifetime of your Cisco networking device. SMARTnet augments the resources of your operations staff; it provides them with access to a wealth of expertise, both on line and via telephone, the ability to refresh their system software at will, and a range of hardware advance replacement options.
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Our company is a Cisco authorized sales center.
Please note that this item is a license and not a boxed item.
General Specifications
| Manufacturer | Cisco |
| Manufacturer Part # | CON-SNT-SMS-1 |
| Cost Central Item # | 10116554 |
| Product Description | Cisco SMARTnet - Extended service agreement - replacement - 1 year - 8x5 - NBD |
| Type | Extended service agreement |
| Service Included | Replacement |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 8 hours a day / 5 days a week |
Extended Specifications
General
| Type | Extended service agreement |
| Service Included | Replacement |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 8 hours a day / 5 days a week |
Details
| Service & Support Details | Extended service agreement - parts - 1 year - shipment - response time: next business day - availability: 8 hours a day / Monday-Friday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year |
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