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Cisco SMARTnet Premium

Mfg Part #: CON-SNTP-CSC867K9


Cisco SMARTnet Premium
Ordering Information
MSRP$59.00
Our Price$56.00
ConditionNew and Factory Sealed
Out of Stock as of 12:46am 3/24/2014
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SMARTnet support provides customers with software updates and upgrades, registered access to Cisco Connection Online (CCO), advance replacement of hardware, and technical support. Cisco Systems developed SMARTnet services to meet the maintenance requirements of customers with internal maintenance support staff. The SMARTnet support product is based on Cisco's philosophy of moving beyond traditional business barriers to achieve the following: make all of Cisco's information, services, and support available to its customers on demand, deliver fast response and high customer satisfaction, improve user productivity, significantly lower the cost of doing business.

SMARTnet Premium service provides all of the features of SMARTnet service, plus the fastest response time for replacement parts, 4-hour or 2-hour response time for advance replacement parts 24 hours a day, 7 days a week, including Cisco-observed holidays.


Our company is a Cisco authorized sales center.

Per Cisco policy, all Cisco sales must be shipped to the end-user customer. Please contact us at 1-866-469-2678 for details or questions.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerCisco
Manufacturer Part #CON-SNTP-CSC867K9
Cost Central Item #11018290
Product DescriptionCisco SMARTnet Premium - Extended service agreement - replacement - 24x7 - 4 h - for P/N: CISCO867-K9
TypeExtended service agreement
Service IncludedReplacement
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Designed ForP/N: CISCO867-K9

Extended Specifications

General
TypeExtended service agreement
Service IncludedReplacement
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Details
Service & Support DetailsExtended service agreement - parts - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - availability: 24 hours a day / Monday-Sunday
New releases update
Compatibility Information
Designed ForP/N: CISCO867-K9

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