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Cisco SMARTnet Premium

Mfg Part #: CON-SNTP-IPV35M12


Cisco SMARTnet Premium

SMARTnet support provides customers with software updates and upgrades, registered access to Cisco Connection Online (CCO), advance replacement of hardware, and technical support. Cisco Systems developed SMARTnet services to meet the maintenance requirements of customers with internal maintenance support staff. The SMARTnet support product is based on Cisco's philosophy of moving beyond traditional business barriers to achieve the following: make all of Cisco's information, services, and support available to its customers on demand, deliver fast response and high customer satisfaction, improve user productivity, significantly lower the cost of doing business.

SMARTnet Premium service provides all of the features of SMARTnet service, plus the fastest response time for replacement parts, 4-hour or 2-hour response time for advance replacement parts 24 hours a day, 7 days a week, including Cisco-observed holidays.

Our Price$5,888.00
FREE SHIPPING
Availability
as of 4:48pm 11/21/2009
999 In Stock
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ConditionNew and Factory Sealed 
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Quantity
 
Take 90 Days to Pay on Orders Over $1000
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Our company is a Cisco authorized sales center.
Please note that this item is a license and not a boxed item.
General Specifications

General Specifications

ManufacturerCisco
Manufacturer Part #CON-SNTP-IPV35M12
Cost Central Item #10628020
Product DescriptionCisco SMARTnet Premium - Extended service agreement - replacement - 1 year - 24x7 - 4 h
TypeExtended service agreement
Service IncludedReplacement
Full Contract Period1 year
Response Time4 hours
Service Availability24 hours a day / 7 days a week

Extended Specifications

General

TypeExtended service agreement
Service IncludedReplacement
Full Contract Period1 year
Response Time4 hours
Service Availability24 hours a day / 7 days a week

Details

Service & Support DetailsExtended service agreement - parts - 1 year - shipment - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year

Compatible With


Available Compatible Products

DescriptionMfg Part #StockPrice 
Cisco - IPVC-3515-MCU12Cisco Unified Videoconferencing 3515 Multipoint Control Unit 12
Video conferencing device
IPVC-3515-MCU12 Yes $28,978.93 Buy Now

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