The Cisco Service Control Application for Broadband adds application- and subscriber-level intelligence to broadband networks, helping service providers optimize Internet traffic, improve network security, and create new broadband services. The solution runs on the Cisco SCE 1000 and SCE 2000 Series Service Control Engines, yielding unsurpassed performance and reliability suitable for deployment in carrier networks. Accompanied by a powerful set of management tools and application programming interfaces (APIs), the Cisco Service Control Application for Broadband helps enable transparent integration into the operations support system (OSS) and ease of integration of the largest service control deployments.
The Cisco Service Control Application for Broadband is designed to dramatically improve usage analysis by providing high-performance application and subscriber-aware traffic classification, giving operators superior visibility into network activity. By tracking all IP traffic flows and performing stateful deep packet inspection, the solution collects statistics on the applications and services used by individual subscribers. The platform is configurable, allowing providers to granularly collect data and focus on important information. This setup alleviates the common problems associated with privacy concerns or sorting through masses of data to glean information.
Broadband experience monitoring
Going beyond byte and packet counts, the Cisco Service Control Application for Broadband provides features to enable a service provider to measure the quality of its end users' broadband experience. Particularly, the solution provides a rich set of service-quality reports for voice-over-IP (VoIP) communication. By tapping into the control information exchanged by a VoIP conversation endpoint, the SCE collects and reports the quality of each VoIP conversation and can generate reports indicating the average quality of voice calls realized in a particular timeframe and for a particular service. The system also provides operators more granular reports that allow them to understand not only the quality of voice calls realized by the subscriber base, but also the cause of poor quality.
As the IP traffic over broadband networks increases in complexity because of high-volume applications such as music, video downloading, and gaming, service providers need the ability to consistently and cost-effectively deliver quality of experience (QoE) for all subscribers. Cisco Service Control technology can classify application-level traffic and subscribers while prioritizing and segmenting network resources. The solution uses stateful deep packet inspection, giving operators the ability to help optimize traffic on their networks, thereby increasing efficient use of network resources, reducing costs, and maximizing capital investments.
Application-based tiers of service
The Cisco Service Control Application for Broadband is designed to help operators expand their portfolio of services. The Cisco Service Control Application for Broadband helps operators account for usage on an individual subscriber level, while enforcing different policies on a variety of applications or services. The solution allows operators to create a wide range of subscription-based tiers of service that are customized to the needs of individual subscribers or market segments. This dynamic, subscriber-centric enforcement model provides for access and bandwidth-on-demand services that can improve overall subscriber satisfaction. Subscribers can select or gain access to chosen content and resources, and providers can create truly customized broadband services and enforce service parameters directly correlated to the needs of individual users.