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Cisco Small Business Support Service

Mfg Part #: CON-SBS-SVC1


Cisco Small Business Support Service

Ordering Information
MSRP$19.00
Our Price$14.94
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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The Cisco Small Business Support Service is a three-year Service plan that provides device-level support including telephone and online chat support from the Cisco Small Business Support Center during local business hours, next business day hardware replacement- so you can get your network up and running quickly, advanced configuration and deployment support from Small Business Support Center certified Cisco engineers, software updates- so you always have the latest, most robust and bug free version available, and access to the Small Business Support Community (complimentary).

Higher Network Availability
Protect your network for three years with the confidence that your network will be there to support your business operations. Keep your network protected and secure with access to software updates. Allow your Cisco partner or a Cisco Small Business Support Center (SBSC) engineer to resolve any issues, so you can focus on your business.

Improve Employee Productivity
Lowering Costs. Network downtime can put your business on hold. With the Small Business Support Service, your Cisco partner or a Cisco Small Business Support Center engineer will help you network issues more quickly, allowing your business to keep running. Higher network availability increases employee efficiency and productivity.

Increase Revenue by Reliably Serving Customers
An increasing number of customers rely on your network to do business with you. Using this service increases network availability, which improves your customer interactions. In addition, you also allow network maintenance to be done when least disruptive to customers, on evenings and weekends.


Product Highlights
  • Improve network availability with support backed by Cisco
  • Reduce time to replace any inoperable device, improving network availability
  • Access Cisco SBSC engineers 24x7 in English, local business hours in 12 other languages
  • Collaborate with extended Cisco community to receive valuable advice, including Cisco and peer best practices
  • Maintain optimal and secure performance with ongoing software maintenance, including major and minor release updates
  • Increased partner productivity with familiar process to open cases

Our company is a Cisco authorized sales center.

Per Cisco policy, all Cisco sales must be shipped to the end-user customer. Please contact us at 1-866-469-2678 for details or questions.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerCisco
Manufacturer Part #CON-SBS-SVC1
Cost Central Item #10948305
Product DescriptionCisco Small Business Support Service - Extended service agreement - replacement - 3 years - NBD - for Cisco SPA232; Small Business SPA112, SPA122, WAP121, WAP200, WAP2000, WAP4410, WET200
TypeExtended service agreement
Service IncludedReplacement
Full Contract Period3 years
Response TimeNext business day
Designed ForCisco SPA232; Small Business SF 100-16, SF 100-24, SF 100D-05, SF 100D-08, SF 100D-16, SF 102-24, SF90, SG 100D-05, SG 100D-08, SG90, SPA 30X, SPA 50X, SPA 51X, SPA 525, SPA112, SPA122, SPA500DS 15, WAP121, WAP200, WAP2000, WAP4410, WET200; Small Business Pro SPA500S 32

Extended Specifications

General
TypeExtended service agreement
Service IncludedReplacement
Full Contract Period3 years
Response TimeNext business day
Details
Service & Support DetailsExtended service agreement - replacement - 3 years - response time: next business day
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
New releases update - 3 years
Compatibility Information
Designed ForCisco SPA232D Multi-Line DECT ATA
Cisco Small Business SF 100-16, SF 100-24, SF 100D-05, SF 100D-08, SF 100D-08P, SF 100D-16, SF 100D-16P, SF 102-24, SF90-24, SF90D-05, SF90D-08, SF90D-16, SG 100D-05, SG 100D-08, SG 100D-08P, SG90D-05, SG90D-08, SPA 301, SPA 303, SPA 501G, SPA 502G, SPA 504G, SPA 508G, SPA 509G, SPA 512G, SPA 514G, SPA 525G2, SPA112, SPA122, SPA500DS 15-Button Attendant Console, WAP121, WAP200, WAP2000, WAP200E, WAP4410N, WET200
Cisco Small Business Pro SPA500S 32-Button Attendant Console

Available Compatible Products

DescriptionMfg Part #StockPrice 
Cisco Small Business SPA 303Cisco Small Business SPA 303
VoIP phone - SIP, SIP v2, SPCP - multiline
SPA303-G1 No $63.07 Buy Now
Cisco Small Business SPA 525G2Cisco Small Business SPA 525G2
VoIP phone - IEEE 802.11g (Wi-Fi) - SIP, SIP v2, SPCP - multiline - silver, dark gray - for Small Business Pro Unified Communications 320 with 4 FXO
SPA525G2 No $183.08 Buy Now
Cisco Small Business SPA 504GCisco Small Business SPA 504G
VoIP phone - SIP, SIP v2, SPCP - multiline - silver, dark gray - for Small Business Pro Unified Communications 320 with 4 FXO
SPA504G No $95.10 Buy Now
Cisco Small Business SPA 508GCisco Small Business SPA 508G
VoIP phone - SIP, SIP v2, SPCP - multiline - silver, dark gray - for Small Business Pro Unified Communications 320 with 4 FXO
SPA508G No $113.08 Buy Now
Cisco Small Business SPA 514GCisco Small Business SPA 514G
VoIP phone - SIP, SIP v2, RTCP, RTP, SRTP - multiline
SPA514G No $140.91 Buy Now
Cisco Small Business SF 100D-08PCisco Small Business SF 100D-08P
Switch - unmanaged - 4 x 10/100 (PoE) + 4 x 10/100 - desktop - PoE - DC power
SF100D-08P-NA No $109.47 Buy Now
Cisco Small Business SG 100D-05Cisco Small Business SG 100D-05
Switch - unmanaged - 5 x 10/100/1000 - desktop - DC power
SG100D-05-NA No $48.31 Buy Now
Cisco Small Business SG 100D-08Cisco Small Business SG 100D-08
Switch - unmanaged - 8 x 10/100/1000 - desktop - DC power
SG100D-08-NA No $53.22 Buy Now
Cisco Small Business SPA 303Cisco Small Business SPA 303
VoIP phone - SIP, SIP v2, SPCP - multiline
SPA303-G4 No $80.62 Buy Now
Cisco Small Business Pro SPA500S 32-Button Attendant ConsoleCisco Small Business Pro SPA500S 32-Button Attendant Console
Key expansion module - for Small Business Pro Unified Communications 320 with 4 FXO
SPA500S No $61.45 Buy Now
Cisco Small Business SPA 501GCisco Small Business SPA 501G
VoIP phone - SIP, SIP v2, SPCP - multiline - silver, dark gray - for Small Business Pro Unified Communications 320 with 4 FXO
SPA501G No $87.52 Buy Now
Cisco Small Business SPA 509GCisco Small Business SPA 509G
VoIP phone - SIP, SIP v2, SPCP - multiline - silver, dark gray - for Small Business Pro Unified Communications 320 with 4 FXO
SPA509G No $154.28 Buy Now
Cisco Small Business SF 100D-16Cisco Small Business SF 100D-16
Switch - unmanaged - 16 x 10/100 - desktop - DC power - refurbished
SD216T-NA-RF No $31.30 Buy Now
Cisco Small Business SPA 301Cisco Small Business SPA 301
VoIP phone - SIP, SIP v2, SPCP
SPA301-G1 No $53.60 Buy Now
Cisco Small Business SPA 502GCisco Small Business SPA 502G
VoIP phone - SIP, SIP v2, SPCP - single-line - silver, dark gray - for Small Business Pro Unified Communications 320 with 4 FXO
SPA502G No $105.61 Buy Now
Cisco Small Business SPA 512GCisco Small Business SPA 512G
VoIP phone - SIP, SIP v2, SPCP, RTCP, RTP, SRTP
SPA512G No $124.84 Buy Now
Cisco Small Business SPA 525G2Cisco Small Business SPA 525G2
VoIP phone - IEEE 802.11g (Wi-Fi) - SIP, SIP v2, SPCP - multiline - silver, dark gray
SPA525G2-RC No $233.70 Buy Now
Cisco Small Business WAP121Cisco Small Business WAP121
Wireless access point - 802.11b/g/n - DC power
WAP121-A-K9-NA No $105.46 Buy Now
Cisco Small Business WAP4410NCisco Small Business WAP4410N
Wireless access point - 802.11b/g/n (draft)
WAP4410N No $154.09 Buy Now
Cisco Small Business WAP200Cisco Small Business WAP200
Wireless access point - 802.11b/g - refurbished
WAP200-RF No $40.78 Buy Now
Cisco Small Business WAP2000Cisco Small Business WAP2000
Wireless access point - 802.11b/g - refurbished
WAP2000-RF No $63.50 Buy Now

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