Cisco UC Integration for Cisco WebEx Connect is an easy-to-deploy desktop integration that provides instant access to enhanced Cisco Unified Communications from WebEx Connect. This tight integration, enables you to transparently connect and communicate, with Cisco Unified Communications services-softphone, mid-call control, deskphone control, phone presence, video, and web conferencing-directly from WebEx Connect on your PC.
This desktop integration combines the rapid deployment and total-cost-of-ownership (TCO) benefits of the Cisco WebEx collaboration cloud with the benefits of on-premises network services such as bandwidth management and corporate policy controls.
Right click to call or conference from contact list or instant messaging (IM) session
Check the presence of the person you want to call, and then initiate a phone call to that person quickly by clicking on the phone number in their business card.
Call from directory search
Search for anyone in your address book and initiate a call to that person, or simply type a phone number and then right click to initiate the call.
When you are not using WebEx Connect, you can have all your phone calls sent to another number, for example to a cell phone.
You have visual access to information about your current conversation, including calling name and number display; call status; and information about participants, including presence and duration counter. You can readily access mid-call control features directly from the on-screen conversation window.
The solution provides proven and reliable call-control features of Cisco unified communications manager, including dual tone multifrequency (DTMF), call waiting, mute, conference, redial, hold, release and the capability to adjust the volume of your calls.
Cisco WebEx application-based presence
When you make or receive phone calls from WebEx Connect, your presence is updated so that anyone else looking at your status will see that you are on the phone.
Do not disturb
You can set the do-not-disturb feature through Cisco WebEx Connect or through your Cisco unified IP phone.
View recent phone activityProduct Highlights
You can view your recent placed calls, missed calls, and received calls and initiate a new call or view the contact card of the other party.
- Increase productivity
- Streamline communications
- Enhance collaboration
- Reduce complexity