Simplify business processes that depend on human interaction. Cisco Unified Communications solutions help close the productivity gap created by globalization.
By using the intelligence of the network for context and collaboration, your organization can move with greater speed and agility. Employees, business partners, and customers can connect in real time and conduct business across multiple work spaces.
Cisco Unified Communications solutions use the network as a platform for collaboration. This foundation offers choice in how software applications can be deployed - onsite, hosted or on-demand. Application deployment is based on business needs, and often results in the adoption of "hybrid" deployment models that draw on the speed, ubiquity, and flexibility of cloud computing, and the security, scalability, and reliability of the enterprise network.
Collaborate across companies and work spaces
Secure unified communications help coworkers, partners, vendors, and customers collaborate using any combination of clients, applications, and devices.
Accelerate decision making and customer service cycles
Unified communications improve productivity and help connect employees and customers with the information and expertise they need in real time.
Innovate across the value chain
Unified communications capabilities embedded into work flows and business applications can transform business processes and increase customer satisfaction.
Cisco Unified Communications integrated with other applications allow workers to collaborate in real time using their favorite tools and software.
Cisco IP Telephony offers a suite of media control and IP phone solutions.
Rich media conferencing
Webex and Cisco Unified MeetingPlace provide complete conferencing solutions.
Voice and Unified Messaging
Cisco Voice and Unified Messaging solutions provide voice, email and fax message access from a single interface, and allow voice message access from a variety of devices and applications.
Cisco Unified Contact Center solutions integrate workflow applications and enable a virtual contact center.
Unified communications clients
Cisco Unified Personal Communicator offers voice, video, instant messaging, conferencing, and presence on a single application.
Mobile unified communications
Cisco Mobile Solutions for Unified Communications combine the convenience and flexibility of mobile communications with the benefits of Cisco Unified Communications.
Environmentally sustainable workspaces
WebEx and Cisco TelePresence bring people together in a new way to reduce travel expenses and carbon footprint.