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Cisco Unified Communications Essential Operate Service

Mfg Part #: CON-ECDO-SX2PHD4X


Cisco Unified Communications Essential Operate Service
Ordering Information
Our Price$1,114.00
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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The Cisco Unified Communications family of voice and IP Communications products and applications enables your organization to communicate more effectively. The results are simplified business processes, improved customer service, and increased productivity and profitability. But to gain the full advantage of your network, you need proper operational support to maintain the efficiency, reliability, and performance of your converged voice and data infrastructure.

The Cisco Essential Operate Service, part of the Cisco Lifecycle Services framework, can help you quickly resolve incidents across your IP Communications network by providing you with access to a highly trained team of specialized engineers who can analyze complex networking issues and assist with incident remediation. The support they provide can help reduce downtime, improve Cisco Unified Communications performance, and lead to higher productivity.


Product Highlights
  • Connect co-workers, partners, vendors, and customers with the information and expertise they need
  • Access and share video on the desktop, on the road, and on-demand, as easily as making a phone call
  • Facilitate better team interactions, dynamically bringing together individuals, virtual workgroups, and teams
  • Make mobile devices extensions of the corporate network so mobile workers can be productive anywhere
  • Innovate across the value chain by integrating collaboration and communications into applications and business processes

Our company is a Cisco authorized sales center.

Per Cisco policy, all Cisco sales must be shipped to the end-user customer. Please contact us at 1-866-469-2678 for details or questions.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerCisco
Manufacturer Part #CON-ECDO-SX2PHD4X
Cost Central Item #11764419
Product DescriptionCisco Unified Communications Essential Operate Service - Extended service agreement - hardware replacement and software application support - 1 year - on-site - 8x5 - NBD - for P/N: CTS-SX20-PHD4X-K9
TypeExtended service agreement
Service IncludedHardware replacement and software application support
LocationOn-site
Full Contract Period1 year
Response TimeNext business day
Service Availability8 hours a day / 5 days a week
Designed ForP/N: CTS-SX20-PHD4X-K9

Extended Specifications

General
TypeExtended service agreement
Service IncludedHardware replacement and software application support
LocationOn-site
Full Contract Period1 year
Response TimeNext business day
Service Availability8 hours a day / 5 days a week
Details
Service & Support DetailsExtended service agreement - hardware replacement and software application support - 1 year - on-site - response time: next business day - availability: 8 hours a day / Monday-Friday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Compatibility Information
Designed ForP/N: CTS-SX20-PHD4X-K9

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