Cisco Unified Communications Manager Business Edition is a designed for medium-sized businesses with up to 500 employees and up to 20 sites (19 remote sites). The Cisco Unified Communications Manager Business Edition integrates the benefits of voice, video, mobility, and messaging on a single platform. Previously, organizations needed one hardware server for each application. Consolidating applications on a single server makes the Cisco Unified Communications Manager Business Edition a cost-effective solution by eliminating the need to have multiple hardware servers to run each application. It also dramatically simplifies the installation, support, and ongoing management of the system, thereby reducing the total cost of ownership (TCO). With the Cisco Unified Communications Manager Business Edition, medium sized businesses can now more easily afford to bring enterprise-class Cisco Unified Communications features and applications to their headquarters and branch locations.
Cisco Unified Communications Manager Business Edition is based on the Cisco Unified Communications Linux-based appliance platform introduced with Cisco Unified Communications Manager. The Cisco Unified Communications Manager Business Edition supports the world-class Cisco Unified Communications Manager call processing function and Cisco Unity Connection messaging. The applications are preloaded on the highly reliable 1 rack-unit-high Cisco Media Convergence Server platform. The software preloaded on the server consists of a single firmware image that includes the underlying OS as well as the call processing and messaging applications. By using a common set of system management and serviceability tools across the OS and multiple applications, the Cisco Unified Communications Manager Business Edition is designed to provide a consistent experience and to streamline the ongoing management and operation of a Cisco Unified Communication solution.
Session Initiation Protocol (SIP) support
SIP support is available in Cisco Unified Communications Manager with support of line-side devices, including IETF RFC 3261-compliant devices available from Cisco and other manufacturers. The broad range of Cisco SIP-compliant devices includes the Cisco Unified IP Phone models.
Call Admission Control (CAC)
CAC helps ensure that voice quality of service (QoS) is maintained across constricted WAN links, and it automatically diverts calls to alternate public-switched-telephone-network (PSTN) routes when WAN bandwidth is not available. A Web interface to the configuration database allows remote device and system configuration. HTML-based online help is available for users and administrators. Now medium-sized businesses can save significant costs by using their IP WAN connections for their site-to-site calling instead of using more expensive PSTN trunks.
Powerful Cisco Unified Mobility capabilities
The Cisco Unified Mobility (formerly Cisco Unified Mobile Connect) functions provide powerful capabilities previously available only to larger organizations. Cisco Unified Mobility provides the capability to have up to four devices ring when a call comes into a user's IP phone. Cisco Unified Communications Manager also supports dual-mode devices, which benefits customers who have mobile employees who need to move between campus wireless and external cellular network environments. These devices can manually hand calls from a cellular GSM network to an 802.11-based wireless LAN.
Personal web administration
Cisco Unity Connection allows users to customize their personal settings from a Web browser using the Cisco Unity Connection Assistant, a dynamic interface in the browser-based Cisco Personal Communications Assistant (PCA). Users can quickly and easily establish or change personal settings such as their voicemail options, security codes, personal distribution lists, and message-delivery options. Users can also use the Web administration interface to define and manage personal call-transfer rules to customize the delivery of incoming calls based on caller, time of day, or calendar status.