Cisco Unified Presence takes the rich feature set of the Jabber Extensible Communications Platform (XCP) and delivers it as part of Cisco Unified Presence. Using this Jabber technology it delivers enhanced enterprise instant messaging features, including group chat, persistent chat, and IM logging, along with a suite of business-to-business and business-to-consumer Instant Messaging and presence open federations. Cisco Unified Presence lays the foundation to deliver enterprise instant messaging and presence enabled collaboration capabilities. Customers powered by Cisco Unified Presence and Cisco Unified Communications Solutions can then view the presence status or availability of the people they want to communicate with, exchange instant messages with these individuals, and escalate to a voice call or rich collaborative session.
The Cisco Jabber platform is a unified communications application. The application provides a simple way for you to find the right people, see if they are available, and collaborate using their preferred method or device. Cisco Jabber for Android provides voice over IP (VoIP) capabilities and can be deployed with on-premises or cloud-based unified communications services. Whether you are in the office on a Wi-Fi network or roaming using a public Wi-Fi network or a mobile data network, the Cisco Jabber platform connects you securely to your corporate network so your Android device becomes your portable IP phone and company directory.
CISCO UNIFIED PRESENCE FEATURES:
Enterprise Instant Messaging
Feature rich enterprise Instant Messaging is an important real time communications medium for customers; it introduces another mode of communication between users, customers, and suppliers. Instant Messaging is an important communication option that lets you efficiently interact in today's multitasking business environment. Cisco Unified Presence provides personal chat, group chat and persistent chat capabilities so you can quickly connect with individuals, groups and conduct on-going conversations.
Enterprise Instant Messaging compliancy and archiving
If Instant Messaging compliancy and archiving is unmanaged, it is impossible to protect against outside threats or to ensure efficient and appropriate use of Instant Messaging. Sometimes it is necessary to store these instant message records for future recovery and analysis by regulatory authorities and also to mitigate against the risks associated with information security breaches.
Cisco Unified Presence client experiences
Cisco Unified Presence offers customers many communication client options. The client a customer uses depends on the services or environment in which the customer deploys Cisco Unified Presence. Cisco Unified Presence allows the ability to mix and match clients depending on the needs of the enterprise.
Standards based application programming interfaces
Cisco Unified Presence provides standards based connectivity to any XMPP or SIP/SIMPLE capable application or network. In effect, you can request user status that is maintained in the Cisco Unified Presence engine by using the IETF standards for instant message, status, and presence sharing. These XMPP or SIP/SIMPLE standards define the accepted messaging to initiate and maintain a status request and to provide appropriate responses.
CISCO JABBER FOR MAC FEATURES:
Always-on and always connected
Because Cisco Jabber for Android runs in the background and automatically registers to the corporate network when available, you can transparently place and receive calls on your work number without needing to select the Cisco Jabber application. When enabled, the Cisco Jabber application provides a secure connect feature that securely and automatically remains connected to your corporate network whether you are on or off the corporate Wi-Fi. With the secure connect feature, only the Cisco Jabber application is connected to corporate resources - no other applications running on the device have corporate network access.
Intuitive user experience
Cisco Jabber for Android ties into the native Android experience for making phone calls. Simply use the familiar Android phone application to place calls whether from the key pad, contacts, favorites, or call history screens.
Lowers mobility costs
Cisco Jabber for Android allows you to place and receive calls over your corporate telephony and wireless LAN (Wi-Fi) infrastructure, reducing use of mobile minutes and saving on roaming charges as well. Because Cisco Jabber for Android uses your Cisco Unified Communications Manager call-routing capabilities, you can also avoid toll charges for international calls.
The Cisco Jabber platform turns your Android device into an extension on Cisco Unified Communications Manager. You appear to receive and make calls from your desk phone when using the application on your Android device. Executives benefit from this feature, for example, because they often want to keep their mobile number private when placing calls.
Enterprise telephony features
Cisco Jabber for Android offers enterprise-class telephony functions including transfer, conference, hold, and resume. You can hand off calls to your mobile provider's network as you leave Wi-Fi coverage. Also, you can move Android device calls to and from your Cisco unified IP phone to continue a conversation on a different phone.