Cisco Unity Connection is a feature-rich product that is built on a platform that is easy to install and maintain. With Cisco Unity Connection, users can access voice messages using Cisco Unified Personal Communicator, use the display on their Cisco unified IP phone to view, search, sort, and play messages and even use the voice interface of Cisco Unity Connection to access and attend Cisco Unified MeetingPlace Express meetings. Cisco Unity Connection also provides robust automated attendant functions that include intelligent call routing and easily customizable call screen and message notification options.
Greet callers with personalized messages that help them find the right department or employee immediately.
Whether employees are at their phones or on their computers, they can stay in touch with customers and colleagues.
Using voice-command technology, employees can access messages in the sequence they prefer, and respond quickly to the most important ones.
Employees can set up their own rules regarding management of callers by identity, time of day, and calendar status.
Companies can set up Cisco Unity Connection on one server, reducing support and maintenance costs.
Quick set-upProduct Highlights
Cisco Unity Connection uses set-up and management tools consistent with other Cisco products.
- Voice-control commands for accessing messages or directories
- Ability to control volume or speed during message playback
- Mark messages as regular, urgent, private, or secure
- Record live conversations and have sound file sent to a mailbox