Cisco Unity Connection is a feature-rich voice messaging platform based on the same Linux Unified Communications Operating System as Cisco Unified Communications Manager. Cisco Unity Connection users can access voice messages using Cisco Unified Personal Communicator, and use the display on their Cisco Unified IP Phone to view, search, sort, and play messages. Cisco Unity Connection also provides robust Automated-Attendant functions that include intelligent call routing and easily customizable call screen and message notification options.
Powerful voice messaging
At its core, Cisco Unity Connection is a powerful voice-messaging system with many advanced capabilities that can be customized to maximize individual and team productivity. Employees can personalize communications options and interact with the system to manage calls and messages in the way that is most comfortable and convenient for them. The flexible user interface makes messaging more efficient for "power users" and occasional voicemail users alike. For example, the telephone user interface (TUI) and touchtone mappings for each user can even be customized to make migration from traditional voicemail systems much easier.
To maximize the productivity of mobile workers, Cisco Unity Connection offers a natural and robust speech-activated user interface. This interface allows you to browse and manage your voice messages and to call other Cisco Unity Connection users or personal contacts using simple, natural speech commands.
Personal web administration
Cisco Unity Connection allows you to customize your personal settings from a web browser using the Cisco Unity Connection assistant, a dynamic interface in the browser-based Cisco Personal Communications Assistant (PCA). You can quickly and easily establish or change personal settings such as your voicemail options, security codes, personal distribution lists, and message-delivery options. You can also use the web administration interface to define and manage personal call transfer rules to customize the delivery of incoming calls based on caller, time of day, or calendar status.
Simplified installation, configuration, and maintenanceProduct Highlights
Running on the Cisco Linux-based appliance platform, Cisco Unity Connection uses a common set of management and serviceability tools designed to provide a consistent experience and to streamline the ongoing management and operation of a Cisco Unified Communications System.
- Powerful desktop message access