Enterprise businesses share an ongoing goal to increase employee productivity and reduce costs through technology. Organizations can cost-effectively support their Full Service Branch solutions with converged networks that integrate data, voice and video. Integrated branch-office platforms lower hardware costs, simplify remote management and offer flexible configuration options that reduce the total cost of operations and ownership. Companies that exploit the benefits of convergence can increase their return on technology investment and further improve employee productivity.
Cisco Unity Express supports the Full Service Business by providing voice mail and automated attendant services specifically designed for the small and medium branch office environment. With Cisco Unity Express, users can easily and conveniently manage their voice messages and greetings with intuitive telephone prompts and a straightforward Graphical User Interface that allows simple administration.
Cisco Unity Express is an essential component of either a Cisco CallManager or Cisco CallManager Express solution. In a Cisco CallManager environment, Cisco Unity Express provides local storage and processing of voice mail and automated attendant services for the branch office, thereby alleviating WAN bandwidth and Quality of Service concerns. The combination of Cisco CallManager Express and Unity Express provides a solution that enables small and medium businesses and branch offices to deliver voice, data, and telephony management services integrated on a single, router-based platform. The solution offers a core set of phone features to meet everyday business needs, while providing the rich telephony feature sets that key system and hybrid PBX customers have grown to expect.
Enhancing the Cisco portfolio of messaging products such as Cisco Unity and Cisco Personal Assistant, Cisco Unity Express delivers the basic voice mail and auto attendant requirements of the branch or small office. With Cisco Unity at headquarters and Cisco Unity Express at the branch, employees can move from location to location with ease and familiarity, requiring little additional training to access voice mail.Product Highlights
- Desktop voice message access using Cisco Unified Personal Communicator
- Mobile voice messages access across a variety of handsets and operating systems using Cisco Unified Mobile Communicator
- Alternative Device Recognition
- Secure Messaging
- Message Monitor
- Interrupted Session Recovery
- Cisco Unity Phone View
- Speech Access