Please note that this item is a license and not a boxed item.
| Manufacturer | Citrix Systems |
| Manufacturer Part # | 1YRSLVCBR200N |
| Cost Central Item # | 10187408 |
| Product Description | Citrix Silver - Extended service agreement - replacement ( for access gateway with 2 port bypass NIC (1Mbps,2P 10/100/1000) ) - 1 year - 10x5 - 1 day (repair) |
| Type | Extended service agreement |
| Service Included | Replacement |
| Full Contract Period | 1 year |
| Repair Time | 1 day |
| Service Availability | 10 hours a day / 5 days a week |
| Covered Configurations | Access gateway with 2 port bypass NIC (1Mbps,2P 10/100/1000) |
| Type | Extended service agreement |
| Service Included | Replacement |
| Full Contract Period | 1 year |
| Repair Time | 1 day |
| Service Availability | 10 hours a day / 5 days a week |
| Covered Configurations | Access gateway with 2 port bypass NIC (1Mbps,2P 10/100/1000) |
| Service & Support Details | Extended service agreement - replacement - 1 year - repair time: 1 day - availability: 10 hours a day ( 8:00 AM - 6:00 PM ) / Monday-Friday
Technical support - phone consulting - 1 year - availability: 10 hours a day ( 8:00 AM - 6:00 PM ) / Monday-Friday - 4 contacts
Technical support - remote monitoring - 1 year |
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