Home > Service and Support > Networking > CradlePoint Technology Networking > CradlePoint Technology CradlePoint CradleCare Premier

CradlePoint Technology CradlePoint CradleCare Premier

Mfg Part #: CCPRM1YR-CAT2


CradlePoint Technology CradlePoint CradleCare Premier

Ordering Information
MSRP$80.00
Our Price$61.38
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

When your applications are mission critical, you will need the assurance that the CradleCare Premier plan can provide: 24-hour coverage every day, all year - including holidays. With the Premier plan, CradlePoint combined the comprehensive benefit of the Plus plan with year-round 24-hour support to minimize the effect of a minor to catastrophic network incident. As a CradleCare Premier customer, you will be assigned a dedicated account engineer for consistency and follow up on all your cases, with periodic case reviews provided.


Product Highlights
  • Complete technical support, 24/7 coverage
  • Unlimited 24-hour technical support center assistance
  • Next-day parts replacement
  • Dedicated assigned account engineer
  • Guaranteed response times
  • Online video based training sessions
  • Software bug fixes and upgrades
  • Advanced replacement

Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerCradlePoint Technology
Manufacturer Part #CCPRM1YR-CAT2
Cost Central Item #11811129
Product DescriptionCradlePoint CradleCare Premier - Extended service agreement - advance parts replacement - 1 year - shipment - SBD - for ARC CBA750, MBR1400; COR IBR600, IBR650
TypeExtended service agreement
Service IncludedAdvance parts replacement
LocationShipment
Return ShipmentAt manufacturer expense
Full Contract Period1 year
Response TimeSame business day
Designed ForARC CBA750E-SP, CBA750E-VZ, CBA750LE-VZ, CBA750LP-AT, CBA750W-SP, MBR1400E-SP, MBR1400LP-AT; COR IBR600, IBR650, IBR650W

Extended Specifications

General
TypeExtended service agreement
Service IncludedAdvance parts replacement
LocationShipment
Return ShipmentAt manufacturer expense
Full Contract Period1 year
Response TimeSame business day
Details
Service & Support DetailsExtended service agreement - advance parts replacement - 1 year - shipment - response time: same business day
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 1 year
Product info support - training - 1 year
Compatibility Information
Designed ForCradlePoint ARC CBA750E-SP, CBA750E-VZ, CBA750LE-VZ, CBA750LP-AT, CBA750W-SP, MBR1400E-SP, MBR1400LP-AT
CradlePoint COR IBR600, IBR650, IBR650W

Customer Care
Help Desk
Web Site Features
Company Information

Total time: 0.0666 seconds