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DataCore Software DataCore Support

Mfg Part #: GMQ-EWR-GLD-FSV


DataCore Software DataCore Support
Ordering Information
Our Price$1,260.10
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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The knowledgeable, friendly support team is available 24/7 to answer your questions and help you through any issues you may have along the way.


Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerDataCore Software
Manufacturer Part #GMQ-EWR-GLD-FSV
Cost Central Item #11718945
Product DescriptionDataCore Support - Technical support - phone consulting - 1 year - 24x7 - 1 h - for SANsymphony-V Storage Virtualization Software
Service & SupportTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Response Time1 hour
Service Availability24 hours a day / 7 days a week
Software TitleSANsymphony-V Storage Virtualization Software

Extended Specifications

General
TypeTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Response Time1 hour
Service Availability24 hours a day / 7 days a week
Software
Software TitleSANsymphony-V Storage Virtualization Software
Details
Service & Support DetailsPhone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1
Phone consulting - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 2
Phone consulting - 1 year - response time: 3 business days - availability: 24 hours a day / Monday-Sunday - severity level 3
Web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Web support - 1 year - availability: 24 hours a day / Monday-Sunday

Customer Care
Help Desk
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