Home > Service and Support > Systems > Dell Systems > Dell ProSupport - Extended service agreement

Dell ProSupport - Extended service agreement

Mfg Part #: NBDPS3YRPES


Dell ProSupport - Extended service agreement

Ordering Information
MSRP$559.00
Our Price$341.97
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

Dell ProSupport offers premium hardware and software support available around the clock, 24x7x365. ProSupport provides for a single point of accountability with highly trained experts based in North America, Next Business Day onsite service with parts and labor response, Dell ownership of collaboration with vendors for technical issues related to third-party hardware and software, escalation management with customer-set severity level options, consolidation of support for select vendors, and options for varied software, protection and advisory services.


Product Highlights
  • Next Business Day onsite service with optional parts and labor response
  • Dell owns collaboration with vendors for technical issues related to third-party hardware and software

Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerDell
Manufacturer Part #NBDPS3YRPES
Cost Central Item #11881262
Product DescriptionDell ProSupport - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - NBD - for PowerEdge
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response TimeNext business day
Service Availability24 hours a day / 7 days a week
Designed ForPowerEdge

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response TimeNext business day
Service Availability24 hours a day / 7 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 3 years - on-site - response time: next business day - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed ForDell PowerEdge

Available Compatible Products

DescriptionMfg Part #StockPrice 
Dell PowerEdge R720Dell PowerEdge R720
Server - rack-mountable - 2U - 2-way - 1 x Xeon E5-2620 / 2 GHz - RAM 8 GB - SAS - hot-swap 2.5" - HDD 2 x 300 GB - DVD - Matrox G200 - GigE - no OS - Monitor : none.
469-3781 No $3,418.21 Buy Now
Dell PowerEdge T420Dell PowerEdge T420
Server - tower - 5U - 2-way - 1 x Xeon E5-2407 / 2.2 GHz - RAM 8 GB - SAS - hot-swap 2.5" - HDD 2 x 500 GB - DVD - Matrox G200 - GigE - no OS - Monitor : none.
469-3777 No $2,512.97 Buy Now
Dell PowerEdge T620Dell PowerEdge T620
Server - tower - 5U - 2-way - 1 x Xeon E5-2620 / 2 GHz - RAM 8 GB - SAS - hot-swap 2.5" - HDD 2 x 300 GB - DVD - Matrox G200 - GigE - no OS - Monitor : none.
469-3778 No $2,669.34 Buy Now
Dell PowerEdge R420Dell PowerEdge R420
Server - rack-mountable - 1U - 2-way - 1 x Xeon E5-2407 / 2.2 GHz - RAM 8 GB - SAS - hot-swap 2.5" - HDD 2 x 500 GB - DVD - Matrox G200 - GigE - no OS - Monitor : none.
469-3779 No $2,518.36 Buy Now
Dell PowerEdge R620Dell PowerEdge R620
Server - rack-mountable - 1U - 2-way - 1 x Xeon E5-2620 / 2 GHz - RAM 8 GB - SAS - hot-swap 2.5" - HDD 2 x 300 GB - DVD - Matrox G200 - GigE - no OS - Monitor : none.
469-3780 No $2,844.90 Buy Now

Customer Care
Help Desk
Web Site Features
Company Information

Total time: 0.0679 seconds