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Dell ProSupport - Extended service agreement

Mfg Part #: PS5YRMPWS


Dell ProSupport - Extended service agreement
Ordering Information
MSRP$430.00
Our Price$410.37
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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Dell ProSupport offers premium hardware and software support available around the clock, 24x7x365. ProSupport provides for a single point of accountability with highly trained experts based in North America, Next Business Day onsite service with parts and labor response, Dell ownership of collaboration with vendors for technical issues related to third-party hardware and software, escalation management with customer-set severity level options, consolidation of support for select vendors, and options for varied software, protection and advisory services.


Product Highlights
  • Next Business Day onsite service with optional parts and labor response
  • Dell owns collaboration with vendors for technical issues related to third-party hardware and software

Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerDell
Manufacturer Part #PS5YRMPWS
Cost Central Item #11881266
Product DescriptionDell ProSupport - Extended service agreement - parts and labor - 5 years - on-site - 24x7 - NBD - for Precision Mobile Workstation
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period5 years
Response TimeNext business day
Service Availability24 hours a day / 7 days a week
Designed ForPrecision Mobile Workstation

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period5 years
Response TimeNext business day
Service Availability24 hours a day / 7 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 5 years - on-site - response time: next business day - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed ForDell Precision Mobile Workstation

Available Compatible Products

DescriptionMfg Part #StockPrice 
Dell Precision Mobile Workstation M4700Dell Precision Mobile Workstation M4700
Core i5 3360M / 2.8 GHz - Windows 7 Pro 64-bit - 4 GB RAM - 500 GB HDD - DVD-Writer - 15.6" wide 1920 x 1080 / Full HD - AMD FirePro M4000
469-3953 No $1,334.97 Buy Now
Dell Precision Mobile Workstation M4700Dell Precision Mobile Workstation M4700
Core i7 3740QM / 2.7 GHz - Windows 7 Pro 64-bit - 8 GB RAM - 500 GB HDD - DVD-Writer - 15.6" wide 1920 x 1080 / Full HD - AMD FirePro M4000
469-3954 No $1,517.56 Buy Now
Dell Precision Mobile Workstation M4700Dell Precision Mobile Workstation M4700
Core i7 3630QM / 2.4 GHz - Windows 7 Pro 64-bit - 8 GB RAM - 500 GB HDD - DVD-Writer - 15.6" wide 1920 x 1080 / Full HD - AMD FirePro M4000 - Bluetooth - keyboard: English - with 3 Years Dell ProSupport - with Premium Panel Guarantee
469-4163 No $1,623.92 Buy Now
Dell Precision Mobile Workstation M4700Dell Precision Mobile Workstation M4700
Core i7 3630QM / 2.4 GHz - Windows 7 Pro 64-bit - 8 GB RAM - 750 GB HDD - DVD-Writer - 15.6" wide 1920 x 1080 / Full HD - NVIDIA Quadro K1000M - Bluetooth - keyboard: English - with 3 Years Dell ProSupport - with Premium Panel Guarantee
469-4164 No $1,750.92 Buy Now

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