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Dell ProSupport with Accidental Damage Service

Mfg Part #: PSAD3YRXPS


Dell ProSupport with Accidental Damage Service
Ordering Information
Our Price$411.50
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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Dell ProSupport offers premium hardware and software support available around the clock, 24x7x365. ProSupport provides for a single point of accountability with highly trained experts based in North America, Next Business Day onsite service with parts and labor response, Dell ownership of collaboration with vendors for technical issues related to third-party hardware and software, escalation management with customer-set severity level options, consolidation of support for select vendors, and options for varied software, protection and advisory services.

Dell Accidental Damage Service provides easy and flexible repair and replacement service for most accidental damage to select systems and peripherals. Dell Accidental Damage Service covers most damage that is not protected under limited warranty, such as spills, drops, surges and breakages. It also provides investment protection for systems and peripherals exposed to high-risk multi-use, high mobility, multiple user and harsh environments.


Product Highlights
  • Next Business Day onsite service with optional parts and labor response
  • Dell owns collaboration with vendors for technical issues related to third-party hardware and software

Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerDell
Manufacturer Part #PSAD3YRXPS
Cost Central Item #11881278
Product DescriptionDell ProSupport with Accidental Damage Service - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - NBD - for XPS 12, 13, 13 (L321X-MLK), 14, 14 (L401X), 14 (L421X), 15 (L501X), 15 (L502X), 15 (L521X)
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response TimeNext business day
Service Availability24 hours a day / 7 days a week
Designed ForXPS 12, 13, 13 (L321X-MLK), 14, 14 (L401X), 14 (L421X), 15 (L501X), 15 (L502X), 15 (L521X)

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response TimeNext business day
Service Availability24 hours a day / 7 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 3 years - on-site - response time: next business day - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday
Accidental damage coverage - 3 years
Compatibility Information
Designed ForDell XPS 12, 13, 13 (L321X-MLK), 14, 14 (L401X), 14 (L421X), 15 (L501X), 15 (L502X), 15 (L521X)

Available Compatible Products

DescriptionMfg Part #StockPrice 
Dell XPS 12 - UltrabookDell XPS 12 - Ultrabook
Ultrabook - Core i5 3337U / 1.8 GHz - Windows 8 Pro 64-bit - 4 GB RAM - 128 GB SSD - 12.5" touchscreen TrueLife wide 1920 x 1080 / Full HD - Intel HD Graphics 4000
469-4075 No $1,229.88 Buy Now
Dell XPS 15 (L521X)Dell XPS 15 (L521X)
Core i5 3210M / 2.5 GHz - Windows 8 Pro 64-bit - 6 GB RAM - 750 GB HDD - DVD-Writer - 15.6" TrueLife wide 1920 x 1080 / Full HD - NVIDIA GeForce GT 630M - aluminum silver - keyboard: English - with 1 Year Dell ProSupport
469-3962 No $1,502.09 Buy Now
Dell XPS 13 - UltrabookDell XPS 13 - Ultrabook
Ultrabook - Core i5 3337U / 1.8 GHz ULV - Windows 7 Pro 64-bit - 4 GB RAM - 128 GB SSD - 13.3" TrueLife wide 1366 x 768 / HD - Intel HD Graphics 4000 - silver - keyboard: English - with 1 Year Dell ProSupport
469-4225 No $1,075.59 Buy Now
Dell XPS 14 - UltrabookDell XPS 14 - Ultrabook
Ultrabook - Core i5 3317U / 1.7 GHz - Windows 8 Pro 64-bit - 4 GB RAM - 500 GB HDD - 14" TrueLife wide 1600 x 900 / HD+ - NVIDIA GeForce GT 630M - aluminium silver - keyboard: English - with 1 Year Dell ProSupport
469-3960 No $1,346.70 Buy Now

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