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Dell ProSupport with Same-Day Response

Mfg Part #: 4HRPS3YRPEL


Dell ProSupport with Same-Day Response

Ordering Information
MSRP$799.00
Our Price$628.08
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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Dell ProSupport offers premium hardware and software support available around the clock, 24x7x365. ProSupport provides for a single point of accountability with highly trained experts based in North America, 4 hour onsite service with parts and labor response, Dell ownership of collaboration with vendors for technical issues related to third-party hardware and software, escalation management with customer-set severity level options, consolidation of support for select vendors, and options for varied software, protection and advisory services.


Product Highlights
  • 4 hour same day onsite service with optional parts and labor response
  • Dell owns collaboration with vendors for technical issues related to third-party hardware and software

Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerDell
Manufacturer Part #4HRPS3YRPEL
Cost Central Item #11881257
Product DescriptionDell ProSupport with Same-Day Response - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - 4 h - for PowerEdge R420, T420
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Designed ForPowerEdge R420, T420

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed ForDell PowerEdge R420, T420

Available Compatible Products

DescriptionMfg Part #StockPrice 
Dell PowerEdge T420Dell PowerEdge T420
Server - tower - 5U - 2-way - 1 x Xeon E5-2407 / 2.2 GHz - RAM 8 GB - SAS - hot-swap 2.5" - HDD 2 x 500 GB - DVD - Matrox G200 - GigE - no OS - Monitor : none.
469-3777 No $2,512.97 Buy Now
Dell PowerEdge R420Dell PowerEdge R420
Server - rack-mountable - 1U - 2-way - 1 x Xeon E5-2407 / 2.2 GHz - RAM 8 GB - SAS - hot-swap 2.5" - HDD 2 x 500 GB - DVD - Matrox G200 - GigE - no OS - Monitor : none.
469-3779 No $2,518.36 Buy Now

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