Dell SonicWALL Virtual Assist

Mfg Part #: 01-SSC-5972


Dell SonicWALL Virtual Assist

Ordering Information
MSRP$14,688.00
Our Price$2,883.38
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

Today, customers receive technical support by phone, e-mail, chat and pre-installed remote support clients - often resulting in a cumbersome, time consuming and frustrating experience. With customer satisfaction a key business driver for IT departments, employing user-friendly tools is critical to enhancing customer service, improving resolution times and minimizing costs. Dell SonicWALL - Virtual Assist is a clientless remote support tool that enables a technician to assume control of a customer's PC or laptop for the purpose of providing remote technical assistance. With the customer's permission, the technician can gain instant access to the computer using a Web browser, making it easy to diagnose and fix a problem remotely without the need for a pre-installed "fat" client.


Product Highlights
  • Anywhere, anytime remote support
  • Clientless connectivity
  • Chat functionality
  • File transfer capability
  • Tight integration with existing LDAP, AD, NT Domain, RADIUS, RSA or Vasco infrastructure
  • Personalized customer web portal
  • Technician Web portal
  • Integration with SSL VPN administrative interface
  • 256-bit AES SSL encryption
  • Seamless integration of the SSL VPN appliance behind any firewall

Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerDell SonicWALL
Manufacturer Part #01-SSC-5972
Manufacturer UPC #0758479059721
Cost Central Item #10203629
Product DescriptionDell SonicWALL Virtual Assist - License - 25 technicians - Win
CategoryNetworking applications
SubcategoryNetwork - connectivity & data sharing, network - system & remote management
License TypeLicense
License Qty25 technicians
License PricingStandard
PlatformWindows
OS RequiredMicrosoft Windows Vista / 2000 / XP

Extended Specifications

General
CategoryNetworking applications
SubcategoryNetwork - connectivity & data sharing, network - system & remote management
Software
License TypeLicense
License Qty25 technicians
License PricingStandard
PlatformWindows
Compliant StandardsSSL, 256-bit encryption, RSA
System Requirements
OS RequiredMicrosoft Windows Vista / 2000 / XP
Peripheral / Interface DevicesInternet connection

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