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Dialogic Pro Services Premium Per Unit Plan

Mfg Part #: 306-440-1P


Dialogic Pro Services Premium Per Unit Plan

Ordering Information
MSRP$2,160.00
Our Price$1,601.46
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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Per unit plans harness Dialogic's expertise to help ensure a specific level of availability and performance for Dialogic products. These plans are registered at the time of purchase and provide service coverage for specific Dialogic product units. They are sold as price list items through Dialogic distribution and reseller channels.


Product Highlights
  • Four business-hour response time for telephone and email support requests for hardware defect determination and installation support
  • 24 x 7 support for emergencies
  • Advance replacement of hardware shipped next business day
  • Ability to extend warranty on hardware products
  • Online problem submission direct to Dialogic
  • Access to software fixes, updates, and software maintenance releases, implemented in conjunction with the application provider

Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerDialogic
Manufacturer Part #306-440-1P
Cost Central Item #11268033
Product DescriptionDialogic Pro Services Premium Per Unit Plan - Extended service agreement - advance parts replacement - 1 year - shipment - for P/N: 306-440
TypeExtended service agreement
Service IncludedAdvance parts replacement
LocationShipment
Full Contract Period1 year
Designed ForP/N: 306-440

Extended Specifications

General
TypeExtended service agreement
Service IncludedAdvance parts replacement
LocationShipment
Full Contract Period1 year
Details
Service & Support DetailsExtended service agreement - advance parts replacement - 1 year - shipment
Technical support - emergency consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 1 year - response time: 4 business hours
Technical support - phone consulting - 1 year - response time: 4 business hours - availability: business hours
New releases update - 1 year
Compatibility Information
Designed ForP/N: 306-440

Compatible With


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