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Dialogic Pro Services Standard Per Unit Plan

Mfg Part #: 901-013-02-3S


Dialogic Pro Services Standard Per Unit Plan

Ordering Information
MSRP$753.00
Our Price$557.80
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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Per unit plans harness Dialogic's expertise to help ensure a specific level of availability and performance for Dialogic products. These plans are registered at the time of purchase and provide service coverage for specific Dialogic product units.


Product Highlights
  • Eight business-hour response time for telephone and email support requests for hardware defect determination
  • Advance replacement of hardware shipped next business day
  • Ability to extend warranty on hardware products
  • Online problem submission direct to Dialogic
  • Access to specific software maintenance releases, implemented in conjunction with the application provider

Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerDialogic
Manufacturer Part #901-013-02-3S
Cost Central Item #11567464
Product DescriptionDialogic Pro Services Standard Per Unit Plan - Extended service agreement - advance parts replacement - 3 years ( from original purchase date of the equipment ) - shipment - 1 business day - for P/N: 901-013-02
TypeExtended service agreement
Service IncludedAdvance parts replacement
LocationShipment
Full Contract Period3 years ( from original purchase date of the equipment )
Response Time1 business day
Designed ForP/N: 901-013-02

Extended Specifications

General
TypeExtended service agreement
Service IncludedAdvance parts replacement
LocationShipment
Full Contract Period3 years ( from original purchase date of the equipment )
Response Time1 business day
Details
Service & Support DetailsInstallation - 3 years
Configuration - 3 years
Technical support - phone consulting - 3 years - response time: 8 business hours
Product info support - e-mail consulting - 3 years - response time: 8 business hours
New releases update - 3 years
Extended service agreement - advance parts replacement - 3 years - shipment - response time: 1 business day
Compatibility Information
Designed ForP/N: 901-013-02

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