If you don't have the in-house resources to match your maintenance requirements, SupportNet Onsite brings Enterasys-certified engineers to your site, in addition to providing the other services included in SupportNet.
If yours is like many organizations today, you are doing more with less. In spite of this, as networks have become increasingly complex, supporting them has become more difficult. There are times when nothing short of in-person, onsite assistance from an expert will do. Enterasys SupportNet Onsite stands ready to help with onsite expertise provided in the response time that best suits your business needs.
Enhanced business performance
The right level of support means a more efficient network, where applications run smoothly, users stay connected, assets remain secure and the job gets done - on time and on budget.
Improved network availability and increased productivity
The SupportNet "safety net" can help you limit the effects of downtime and boost employee productivity, ensuring maximum revenue and customer satisfaction.
Reduce the total cost of ownership
It's likely that the lifecycle costs of operating your technology environment will exceed the initial purchase price, and SupportNet allows you to configure, maintain, support, upgrade and manage this environment cost effectively - for the greatest return on your investment.
Faster implementation of unique technologies
Deploy unique technologies or services - like convergent applications such as VoIP and video streaming - or update existing technologies quickly to take advantage of improved features and functionality. With SupportNet, your network can handle it without additional upgrades.
Supplement your existing staff
Benefit from the knowledge and skills of talented technical staff - without investing in new personnel. And reduce the person-hours necessary to keep your infrastructure running at peak efficiency.