Carriers are deploying next-generation networks that provide converged IP services over a common Ethernet Transport network in an effort to maximize revenue. With this convergence, network operators face complex operational challenges. With as many as hundreds of thousands of subscribers with varying requirements all supported over a common platform, the complexity in managing the network increases significantly.
The Command Line Interface (CLI) method of configuration, most commonly used today, involves time-consuming manual tasks to provision services. This increases the probability of human error which adversely impacts service fulfillment and can subsequently delay service revenue. Providing service assurance is also a challenging task since effective monitoring and troubleshooting of services requires having detailed, real-time visibility into the network.
The interplay between bulk traffic and time-sensitive applications - such as streaming videos and voice calls - coexisting in the network also increases the complexity of traffic and transport engineering. Proper utilization of network resources and capacity is crucial in order to maximize network efficiency.
Extreme Networks Ridgeline is network and service management software with features that enable carriers to monetize their networks by shifting from reactive circuit monitoring to proactive service management. The key features and solutions provided by the Service Advisor Feature Pack help unify service fulfillment, service assurance, and service engineering so carriers can effectively manage next-generation residential, business, wholesale and mobile Ethernet services.
The Ridgeline Service Advisor Feature Pack integrates key features and solutions that enable carriers to monetize their networks by shifting from reactive circuit monitoring to proactive service management.
Network operators need a way to view not only the devices in their network, but also the inter-device connections. Ridgeline provides a flexible and intuitive user interface that makes navigation and performing network operations easier.
Service providers must be able to quickly and easily change network configurations. Whether these changes are new network devices, transport provisioning or the addition of new services, configuration can be slow and cumbersome using CLI. Misconfigurations and slow deployment of new services or devices can be a common side effect.
To reduce customer churn, service providers must deliver a consistently positive customer experience. Their primary concerns are a reduction of service quality or an outage. Service providers cannot risk losing customers who are dissatisfied.
While converged networks allow a greater use of physical resources, they also introduce a layer of complexity which can be difficult to manage. Ridgeline abstracts the complexity of multiple protocols running on the same physical resources and empowers the operator to engineer the network for greater link efficiency.