The Network SuperVision Gold Support program ensures a better return on your investment by lowering your cost of ownership. You'll minimize your downtime with a loaner or exchange equipment and unlimited 24x7 telephone technical assistance. You'll get repairs and software/firmware upgrades at no charge - now and for as long as your membership is valid.
Software and firmware upgrades
Your product will never be out of date. The latest improvements in the software of your covered product are provided to you at no charge. Customer's software version must be current to qualify.
Unlimited 24x7 technical support
Call anytime, from anywhere in the world, for priority response from the team of Fluke Networks' trained product experts. Annual standard calibration or performance verification to keep your Fluke networks instrument running at peak performance, Fluke will calibrate it and provide a certificate - or provide you with performance verification - once a year at no charge.
Repairs and loaner equipment
If your Fluke Networks instrument fails, Fluke will deliver a loaner unit at "next day" priority. They'll either repair your unit at no charge, with "first on bench" priority or exchange your unit with one of equal or greater value.
Unlimited access to the knowledge base
You'll have an open door to valuable proprietary information Fluke has gathered from helping customers over the years. It also includes helpful technical articles written by the experts.
Members-only promotionsProduct Highlights
Your membership qualifies you for "Members Only" promotions and programs. This includes product discounts, access to reconditioned equipment at special prices and other incredible values.