The OneTouch AT Network Assistant is an all-in-one Gigabit Ethernet troubleshooter for copper, fiber optic and Wi-Fi networks. It provides a client view of network performance so you can resolve problems fast and complete deployment projects on time.
By improving each step of the process, the OneTouch AT frees up nearly a week each month historically spent troubleshooting problems. The OneTouch AT makes everyone in your organization - from novice technicians to seasoned experts - a more effective troubleshooter.
Integrated Ethernet tester for copper, fiber optic and Wi-Fi
The OneTouch incorporates two 10/100/1000 Mbps RJ-45 Ethernet test ports, two 100/1000 Mbps SFP fiber optic transceiver ports and an internal 802.11 a/b/g/n dual band radio. Simultaneously test your wired Ethernet and wireless Wi-Fi networks and easily compare performance with side-by-side test results.
Wi-Fi infrastructure analysis
Ensure that your Wireless LAN is configured correctly and is performing as designed. Find the nearest access point. Validate the channel, security type, transmit rates and signal and noise levels. Identify performance issues with your DHCP and DNS servers, and compare wireless and wired results side-by-side. Find the gateway and discover devices connected to the WLAN.
Client view of network performance
Most network trouble tickets start where the client device is connected to the network - where the device could be a PC, IP phone, printer, POS terminal, industrial equipment controller or a medical imager. The OneTouch assists you in troubleshooting these issues - or proving that the network is not the cause - by emulating the client device and assessing network performance.
Infrastructure to application testing
The cause of a network problem can be elusive. The OneTouch AT identifies problem root cause by measuring and analyzing the performance of the critical network components: the network cabling, the delivery of Power over Ethernet (PoE), the connection to the nearest switch, the connection to the nearest access point and the performance of key network services and server-based applications.
Configurable profiles for standardized testing
Use the intuitive touch interface to create test profiles, or test scripts, tailored to your network, services, and applications. Create simple profiles with only a few tests or advanced profiles consisting of dozens of tests. You can build profiles to accommodate different types of users, devices, locations or technologies. Once created, profiles can be saved for quick and easy reuse later. Create a library of standardized profiles to elevate the troubleshooting know-how of network support staff and to establish best practices for faster, more productive troubleshooting.
Automated one-touch troubleshooting
Test everything defined in a profile automatically with the one-touch AutoTest. As the AutoTest progresses from the physical layer, through the wired and wireless infrastructure, to network services and applications, clear pass/fail indicators appear next to the network element under test. Each network element - cable, switch, AP, service, application, Wi-Fi communication bands - is represented graphically. A top-level pass/fail indicator provides the overall status at a glance. Touch an icon to get detailed performance information.
Inline and single-ended packet capture
Capture traffic when a packet-level view is required to solve a network or application issue. Filter the traffic to capture what is most important. Export the capture file to your favorite protocol analyzer for decoding and analysis. Use the built-in inline aggregating copper and fiber optic TAP to access the traffic running between the client and the network. Avoid the complexity, time and cost required to configure switch mirror ports or to install standalone TAPs.
Remote managementProduct Highlights
Collaborate with peers, consultants, integrators and vendors more effectively by sharing packet captures, screen shots and AutoTest reports. Control the user interface remotely and manage files remotely via the OneTouch AT management port and a web browser. Attach a web cam to the OneTouch AT to share a view of the test environment.
- Troubleshoot network performance from the client connection through the cable, the wired and Wi-Fi infrastructure and to key network services hosted locally and within private and public clouds
- Turn anyone into a troubleshooting expert with standardized test scripts tailored for your network, services and applications
- Get answers in seconds with the one-touch AutoTest and an intuitive user interface
- Prove that your Wi-Fi network is operating at peak performance with the exclusive Veri-Fi test
- Solve complex network and application issues by capturing packets between the client and network with the built-in copper/fiber filtering TAP
- Collaborate with colleagues and extend your troubleshooting reach by controlling the OneTouch AT remotely via a web browser