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Fujitsu ScanCare - Extended service agreement

Mfg Part #: S6010N-SCMYNBD-3


Fujitsu ScanCare - Extended service agreement
Ordering Information
MSRP$2,875.00
Our Price$2,464.97
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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ScanCare is the premium service program offered by Fujitsu. The ScanCare program combines basic on-site service with preventative maintenance (PM), consumables and user training for Fujitsu scanner customers.

On-site repair service includes spare parts, labor and travel for verified hardware failures. Select Next Business Day (NBD), 4-hour or 24/7 Response time (contract prices vary). Service is available across the United States, except certain Hawaiian Islands and areas of Alaska. On-site service is performed by a Fujitsu Authorized Field Service Engineer (FAFSE), either a Fujitsu employee or professionally trained Authorized Service Provider. On-site service outside the hours specified above may be available for rates and terms then in effect. Outside of PM events, on-site visits do not include preventative maintenance, maintenance training, consumables and cleaning materials, troubleshooting of software configuration, applications or set-up.

Preventative Maintenance is a FAFSE schedules an on-site visit to thoroughly clean and replace any necessary consumable parts from the pre-shipped ScanCare kit. Service will be provided during normal business hours at a time to be mutually agreed upon between the FAFSE and customer within 2 weeks of initiation.


Product Highlights
  • Provides preventative maintenance that improves scanner performance and productivity
  • Convenient delivery of consumables kit(s) gives you what you need, when you need it
  • Reduces unnecessary service calls by offering training in scanner product features and routine maintenance

Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerFujitsu
Manufacturer Part #S6010N-SCMYNBD-3
Cost Central Item #11014895
Product DescriptionFujitsu ScanCare - Extended service agreement - parts and labor - 3 years - on-site - 8x5 - NBD - for fi-6010N
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response TimeNext business day
Service Availability8 hours a day / 5 days a week
Designed ForFi-6010N

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response TimeNext business day
Service Availability8 hours a day / 5 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 3 years - on-site - response time: next business day - availability: 8 hours a day / Monday-Friday
Technical support - preventive maintenance - 3 years - 1 incident per year
Technical support - training
Compatibility Information
Designed ForFujitsu fi-6010N

Compatible With

Available Compatible Products

DescriptionMfg Part #StockPrice 
Fujitsu fi-6010NFujitsu fi-6010N
Document scanner - Duplex - Legal - 600 dpi x 600 dpi - up to 25 ppm (mono) / up to 25 ppm (color) - ADF ( 50 sheets ) - LAN
PA03544-B205 No $2,314.99 Buy Now

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