HP Care Pack Critical Service
Mfg Part #: HA112A3#900
 |
HP Critical Service brings you the best of both worlds: expert proactive services to keep your mission-critical multivendor hardware and software available 24x7 - plus fast reactive support for seamless resolution whenever unforeseeable problems crop up. This HP Care Pack service helps you understand and avoid the causes of downtime, meet your availability-level commitments, and enjoy the multiple benefits of collaboration with a true IT support partner.
This support covers module environment obligatory.
|
Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.
General Specifications
| Manufacturer | HP |
| Manufacturer Part # | HA112A3#900 |
| Cost Central Item # | 10609666 |
| Product Description | HP Care Pack Critical Service - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - 6 hours (repair) |
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 3 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
Extended Specifications
General
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 3 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |
Details
| Service & Support Details | Extended service agreement - parts and labor - 3 years - on-site - repair time: 6 hours - availability: 24 hours a day / Monday-Sunday
New releases update - quarterly updates - 3 years - 1 incident per quarter
Technical support - remote monitoring - 3 years
Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Technical support - remote monitoring - 3 years - 1 incident per quarter |
|
details...
