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HP Care Pack Next Business Day Exchange with Enhanced Phone Support

Mfg Part #: UQ206E


HP Care Pack Next Business Day Exchange with Enhanced Phone Support
Ordering Information
MSRP$30.00
Our Price$24.57
FREE SHIPPING
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
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Fast, expert advice and troubleshooting! Now, your business can get enhanced technical phone support, expert advice and troubleshooting assistance from the HP North America technical support team. If your HP printer's issue cannot be resolved remotely, you will also receive fast, reliable product exchange to keep your business up and running.

Service features

Enhanced technical phone support for your business. When experiencing an issue with an HP product, customers call the dedicated HP Care Pack toll-free number to quickly connect to a highly experienced HP technician based in North America. Service is available from 6 am to 12 am Mountain time, (Monday - Friday), excluding holidays.

Next business day Priority AM (10:30 am) hardware exchange. If the issue cannot be resolved remotely, HP will replace the nonfunctioning product with a new or equivalent-to-new one.

HP supplies packaging, instructions for return and pays shipping both ways.

Support and issue diagnosis from a highly experienced HP technician for installation, product configuration, wireless, networking and problem resolution.

Access to web-based diagnostic tools.

Enhanced service features begin on the date of hardware purchase and are provided for the entire 2 years of coverage. If your product is replaced, the contract is transferred to the replacement product for the remainder of the 2 years of coverage.

Most areas within the continental US can be serviced by the morning of the next business day, Hawaii and Alaska require an additional 1-2 days for service.


Product Highlights
  • Extends coverage for your HP product beyond the original factory warranty
  • Includes enhanced technical phone support, remote diagnostic services, and hardware replacement during the extended coverage period
  • Enhanced technical phone support is provided via special support team based in North America
  • A permanent replacement product is shipped overnight via premium local shipping to your location (conditions apply)
  • Must be purchased while the standard warranty is in effect and provides two years of coverage from the hardware purchase date
  • Covers access to specialized technical support plus shipping and replacement of your HP product

Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #UQ206E
Cost Central Item #10973055
Product DescriptionHP Care Pack Next Business Day Exchange with Enhanced Phone Support - Extended service agreement - replacement - 2 years - shipment - NBD - for Deskjet Ink Advantage 2060 K110; Officejet 2620, 56XX, 7110; Officejet Pro 8100, 8600 N911
TypeExtended service agreement
Service IncludedReplacement
LocationShipment
Return ShipmentAt manufacturer expense
Full Contract Period2 years
Response TimeNext business day
Designed ForDeskjet Ink Advantage 2060 K110; Officejet 2620, 4000, 4251, 4259, 4308, 4310, 4311, 4312, 4314, 4317, 4319, 4338, 4350, 4352, 4353, 4357, 4359, 5605, 5607, 5608, 5609, 6600 H711, 6700, 7110, J3608, J3625, J3635, J3650, J3680, J4525, J4535, J4580, J4585, J4640, J4680; Officejet Pro 8100, 8600 N911

Extended Specifications

General
TypeExtended service agreement
Service IncludedReplacement
LocationShipment
Return ShipmentAt manufacturer expense
Full Contract Period2 years
Response TimeNext business day
Details
Service & Support DetailsExtended service agreement - replacement - 2 years - shipment - response time: next business day
Technical support - phone consulting - 2 years - availability: 6 hours a day ( 6:00 AM - 12:00 AM ) / Monday-Friday
Compatibility Information
Designed ForHP Deskjet Ink Advantage 2060 K110a
HP Officejet 2620, 4000, 4251, 4259, 4308, 4310, 4311, 4312, 4314, 4317, 4319, 4338, 4350, 4352, 4353, 4357, 4359, 5605, 5605z, 5607, 5608, 5609, 6600 H711a, 6700 Premium H711n, 7110 Wide Format ePrinter, J3608, J3625, J3635, J3650, J3680, J4525, J4535, J4580, J4585, J4640, J4680
HP Officejet Pro 8100 ePrinter N811a, 8600 N911a

Compatible With

Available Compatible Products

DescriptionMfg Part #StockPrice 
HP Officejet 6600 e-All-in-One H711aHP Officejet 6600 e-All-in-One H711a
Multifunction printer - color - ink-jet - Legal (8.5 in x 14 in) (original) - Legal (216 x 356 mm), A4 (210 x 297 mm) (media) - up to 32 ppm (copying) - up to 32 ppm (printing) - 250 sheets - 33.6 Kbps - USB 2.0, Wi-Fi(n)
CZ155A#B1H No $133.97 Buy Now
HP Officejet Pro 8600 e-All-in-One N911aHP Officejet Pro 8600 e-All-in-One N911a
Multifunction printer - color - ink-jet - 8.5 in x 11.7 in (original) - Legal (216 x 356 mm) (media) - up to 32 ppm (copying) - up to 32 ppm (printing) - 250 sheets - 33.6 Kbps - USB 2.0, LAN, Wi-Fi(n)
CM749A#B1H No $145.31 Buy Now
HP Officejet Pro 8100 ePrinter N811aHP Officejet Pro 8100 ePrinter N811a
Printer - color - Duplex - ink-jet - A4/Legal - 1200 x 600 dpi - up to 35 ppm (mono) / up to 35 ppm (color) - capacity: 250 sheets - USB, LAN, Wi-Fi(n)
CM752A#B1H No $121.13 Buy Now
HP Officejet 6700 Premium e-All-in-One H711nHP Officejet 6700 Premium e-All-in-One H711n
Multifunction printer - color - ink-jet - Legal (8.5 in x 14 in) (original) - Legal (216 x 356 mm) (media) - up to 34 ppm (copying) - up to 34 ppm (printing) - 250 sheets - USB 2.0, LAN, Wi-Fi(n), USB host
CN583A#B1H No $149.08 Buy Now
HP Officejet 7110 Wide Format ePrinterHP Officejet 7110 Wide Format ePrinter
Printer - color - ink-jet - A3 - 600 x 1200 dpi - up to 33 ppm (mono) / up to 29 ppm (color) - capacity: 250 sheets - USB, LAN, Wi-Fi(n)
CR768A#B1H No $196.61 Buy Now
HP - Media trayHP - Media tray
Media tray - 250 sheets in 1 tray(s) - for Officejet Pro 276dw MFP, 8600 N911a, 8600 Plus N911g
CN548A No $52.59 Buy Now
HP - Media trayHP - Media tray
Media tray - 250 sheets in 1 tray(s) - for Officejet Pro 251dw, 8100 ePrinter N811a
CQ696A No $52.57 Buy Now

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