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HP Care Pack Proactive 24

Mfg Part #: HA111A1#100


HP Care Pack Proactive 24

HP Proactive 24 Service is an integrated hardware and software support solution that combines efficient problem prevention with responsive technical assistance whenever you need it.

This HP Care Pack extended warranty service not only improves the effectiveness of technologies across your IT infrastructure. It establishes a collaborative relationship between you and HP that strengthens your IT team and gives you rapid access to HP's expertise as issues arise.

An assigned HP account manager serves as your primary contact for proactive services and access to HP's broad base of technical resources. Your account manager works closely with your IT staff to understand your environment and goals, document all the components of your infrastructure, recommend changes to improve performance and stability, and monitor ongoing operations through state-of-the-art remote tools.

When problems occur, your Proactive 24 solution delivers comprehensive assistance around the clock. It offers a 2-hour response time for software issues and a 4-hour onsite response commitment for hardware issue resolution.

This support covers module server.

MSRP$19,496.00 
Our Price$12,756.34
FREE SHIPPING
Availability
as of 8:45pm 11/12/2009
999 In Stock
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ConditionNew and Factory Sealed 
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Quantity
 
Take 90 Days to Pay on Orders Over $1000
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Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.
General Specifications

General Specifications

ManufacturerHP
Manufacturer Part #HA111A1#100
Cost Central Item #10608623
Product DescriptionHP Care Pack Proactive 24 - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - 4 h
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response Time4 hours
Service Availability24 hours a day / 7 days a week

Extended Specifications

General

TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period1 year
Response Time4 hours
Service Availability24 hours a day / 7 days a week

Details

Service & Support DetailsExtended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Extended service agreement - remote monitoring - 1 year

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