HP Compaq CarePaq Priority
Mfg Part #: 198600-002
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Priority Service Plan Packages extend and enhance product warranty coverage across all components of customers' system configurations. Priority packages can enhance warranties with service uplifts such as extended coverage hours, faster response times, and dedicated service resources. With one-year and three-year contract options, Priority support can provide on-going coverage beyond standard warranties.
This Priority Service Plan is intended for new product Hardware and Software installation for Storage products priced between a CLP of $190,000 - $204,999.
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Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.
General Specifications
| Manufacturer | HP |
| Manufacturer Part # | 198600-002 |
| Cost Central Item # | 10410484 |
| Product Description | Compaq CarePaq Priority - Installation / configuration - installation / maintenance - 1 year - on-site |
| Type | Installation / configuration |
| Service Included | Installation / maintenance |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hour(s) |
| Localization | English / United States |
Extended Specifications
General
| Type | Installation / configuration |
| Service Included | Installation / maintenance |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hour(s) |
| Localization | English / United States |
Details
| Service & Support Details | Installation - configuration - 1 year - on-site - response time: 4 hour(s) - availability: 9/5 hours a day / days a week
Technical support - phone consulting - 1 year - response time: 2 hour(s) - availability: 9/5 hours a day / days a week
New releases update - subscription - 1 year
Limited warranty - parts and labor - 1 year - on-site - response time: 4 hour(s) - availability: 9/5 hours a day / days a week |
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