HP Electronic HP Care Pack 4-Hour Same Business Day Hardware Support with Defective Media Retention Post Warranty
Mfg Part #: UX638PE
Increase equipment availability and productivity with rapid-response onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack Service covers desktops, workstations, servers, storage systems, network equipment, and printing.
Remote problem diagnosis and support
HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.
4-hour onsite response
For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged, if this time falls within your contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary.
Escalation managementProduct Highlights
Established escalation procedures enlist specialized expertise from HP.
- Extend your hardware warranty coverage with prompt service for key systems and devices
- Obtain easy-to-buy, easy-to-use onsite services
- Improve hardware performance and uptime
- Increase the return on your HP and multivendor hardware investments
- Enjoy consistent service coverage across geographically dispersed sites
Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.