Home > Service and Support > Networking > HP Networking > HP Electronic HP Care Pack 4-hour 24x7 Proactive Care Service

HP Electronic HP Care Pack 4-hour 24x7 Proactive Care Service

Mfg Part #: U2K10E


HP Electronic HP Care Pack 4-hour 24x7 Proactive Care Service

Ordering Information
MSRP$378.00
Our Price$254.56
ConditionNew and Factory Sealed
Out of Stock as of 2:47am 3/29/2014
Qty

Increase equipment availability and productivity with round-the-clock onsite and remote support for your HP hardware, as well as selected multivendor equipment.

This flexible HP Care Pack service covers desktops, workstations, servers, storage systems, and network equipment.

Remote problem diagnosis and support
HP services uses electronic remote support tools to isolate your problem and facilitate resolution.

4-hour onsite response
For issues that cannot be resolved remotely, an authorized HP services representative arrives at your site within 4 hours after your call has been logged. Service is available around-the-clock every day, including all holidays. HP services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary.

Escalation management
Established escalation procedures enlist specialized expertise from HP and selected third-parties.

Defective Media Retention Service
A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement.


Our company is a HP authorized sales and service center.
Please note that this item is a license and not a boxed item.

General Specifications

ManufacturerHP
Manufacturer Part #U2K10E
Cost Central Item #11596168
Product DescriptionElectronic HP Care Pack 4-hour 24x7 Proactive Care Service - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - 4 h - for HP 2510, 2520, 2530, 2615, 2915, E2510, E2520, E2610
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Designed ForHP 2510-24, 2510-48, 2520, 2520-24, 2530, 2530-24, 2530-48, 2615, 2915, E2510-24, E2510-48, E2520-24, E2610-24, E2610-48

Extended Specifications

General
TypeExtended service agreement
Service IncludedParts and labor
LocationOn-site
Full Contract Period3 years
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Details
Service & Support DetailsExtended service agreement - parts and labor - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 3 years
New releases update - 3 years
Product info support - web knowledge base access - 3 years
Compatibility Information
Designed ForHP 2510-24 Switch, 2510-48 Switch, 2520-24-PoE Switch, 2520-8G-PoE Switch, 2520-8-PoE Switch, 2530-24 Switch, 2530-24G Switch, 2530-24G-PoE+ Switch, 2530-24-PoE+ Switch, 2530-48 Switch, 2530-48G Switch, 2530-48G-PoE+ Switch, 2530-48-PoE+ Switch, 2530-8 Switch, 2530-8G Switch, 2530-8G-PoE+ Switch, 2530-8-PoE+ Switch, 2615-8-PoE Switch, 2915-8G-PoE Switch, E2510-24G Switch, E2510-48G Switch, E2520-24G-PoE Switch, E2610-24 Switch, E2610-24-PoE Switch, E2610-24-PPoE Switch, E2610-48 Switch, E2610-48-PoE Switch

Available Compatible Products

DescriptionMfg Part #StockPrice 
HP 2530-48G-PoE+ SwitchHP 2530-48G-PoE+ Switch
Switch - managed - 48 x 10/100/1000 (PoE+) + 4 x Gigabit SFP - desktop, rack-mountable, wall-mountable - PoE+
J9772A#ABA No $1,833.75 Buy Now
HP 2530-24G SwitchHP 2530-24G Switch
Switch - managed - 24 x 10/100/1000 + 4 x Gigabit SFP - desktop, rack-mountable, wall-mountable
J9776A#ABA No $534.18 Buy Now
HP 1810-24G v2HP 1810-24G v2
Switch - managed - 24 x 10/100/1000 + 2 x Gigabit SFP - desktop, rack-mountable, wall-mountable
J9803A#ABA No $241.10 Buy Now
HP 2530-48-PoE+ SwitchHP 2530-48-PoE+ Switch
Switch - managed - 48 x 10/100 + 2 x Gigabit SFP + 2 x 10/100/1000 - desktop, rack-mountable, wall-mountable - PoE+
J9778A#ABA No $1,081.80 Buy Now
HP 2530-24G-PoE+ SwitchHP 2530-24G-PoE+ Switch
Switch - managed - 24 x 10/100/1000 (PoE+) + 4 x Gigabit SFP - desktop, rack-mountable, wall-mountable - PoE+
J9773A#ABA No $960.75 Buy Now
HP 2530-8 SwitchHP 2530-8 Switch
Switch - managed - 8 x 10/100 + 2 x combo Gigabit SFP - desktop, rack-mountable, wall-mountable
J9783A#ABA No $217.13 Buy Now
HP 2530-8G-PoE+ SwitchHP 2530-8G-PoE+ Switch
Switch - managed - 8 x 10/100/1000 (PoE+) + 2 x combo Gigabit SFP - desktop, rack-mountable, wall-mountable - PoE+
J9774A#ABA No $417.61 Buy Now
HP 2530-24-PoE+ SwitchHP 2530-24-PoE+ Switch
Switch - managed - 24 x 10/100 (PoE+) + 2 x Gigabit SFP + 2 x 10/100/1000 - desktop, rack-mountable, wall-mountable - PoE+
J9779A#ABA No $671.88 Buy Now
HP 2530-24 SwitchHP 2530-24 Switch
Switch - managed - 24 x 10/100 + 2 x combo Gigabit SFP + 2 x 10/100/1000 - desktop, rack-mountable, wall-mountable
J9782A#ABA No $268.37 Buy Now
HP 2530-48G SwitchHP 2530-48G Switch
Switch - managed - 48 x 10/100/1000 + 4 x Gigabit SFP - desktop, rack-mountable, wall-mountable
J9775A#ABA No $931.93 Buy Now
HP 2530-8G SwitchHP 2530-8G Switch
Switch - managed - 8 x 10/100/1000 + 2 x combo Gigabit SFP - desktop, rack-mountable, wall-mountable
J9777A#ABA No $368.29 Buy Now
HP 2530-8-PoE+ SwitchHP 2530-8-PoE+ Switch
Switch - managed - 8 x 10/100 + 2 x Gigabit SFP + 2 x 10/100/1000 - desktop, rack-mountable, wall-mountable - PoE+
J9780A#ABA No $415.11 Buy Now
HP 2530-48 SwitchHP 2530-48 Switch
Switch - managed - 48 x 10/100 + 2 x Gigabit SFP + 2 x 10/100/1000 - desktop, rack-mountable, wall-mountable
J9781A#ABA No $486.14 Buy Now
HP PROCURVE 2915-8G- POE SWITCHHP PROCURVE 2915-8G- POE SWITCH J9562A#ABA No $780.55 Buy Now
HP 2520-8-PoE SwitchHP 2520-8-PoE Switch
Switch - managed - 8 x 10/100 (PoE) + 2 x combo Gigabit SFP - desktop, rack-mountable, wall-mountable - PoE
J9137A#ABA No $383.66 Buy Now
HP E2615-8-PoE SwitchHP E2615-8-PoE Switch
Switch - managed - 8 x 10/100 + 2 x combo Gigabit SFP + 2 x 10/100/1000 - desktop, rack-mountable, wall-mountable - PoE
J9565A#ABA No $487.62 Buy Now
HP 1810-24 v2HP 1810-24 v2
Switch - managed - 22 x 10/100 + 2 x 10/100/1000 + 2 x Gigabit SFP - desktop, rack-mountable, wall-mountable
J9801A#ABA No $131.30 Buy Now
HP PS1810-24G SwitchHP PS1810-24G Switch
Switch - managed - 24 x 10/100/1000 + 2 x Gigabit SFP - desktop, rack-mountable, wall-mountable
J9834A#ABA No $261.96 Buy Now

Customer Care
Help Desk
Web Site Features
Company Information

Total time: 0.1230 seconds